Aramex — misleading the customer
Some of my documents were given in Aramex couriers, chennai, India office on August 8,2004 which was delayed in chennai office itself. Until now (August 24,2004) I have not received those documents. When we contacted the chennai office regarding this, we got misleading information such as 'it was already delivered', the documents were received by the neighbour and also we were given wrong telephone numbers of the 'so called neighbour' and the Aramex US branch. Everyday we have been calling India on this matter because of the sensitivity of the documents. We have not received any reply for the email sent to aramex through their website. According to the website tracking information the documents were delivered at Naguabo which is in Puerto Rico when it is supposed to come to Edison, New jersey, USA. So far, we have neither received the documents nor did we recieve any responsible replies from the chennai office.