Aptive Environmental review: Total Scam

Absolutely disappointed with the quality of the service received. The security cameras captured how the Tech performed the service and it is clear that all he did was pose for the pictures they take to upload on the “service summary “. Literally held the brush to remove the cobwebs for 10 seconds and put it away after getting his picture, and this was only on the front porch; nothing done on the back other that spraying on the base of the walls. The service summary/invoice has a long list of the steps he claims he checked while at my residence performing the service; only one of those was actually done. The Tech was casually speaking on the phone with someone (socializing) while performing the service, which makes me think that he just wanted to get it done and leave. My house is 4200 sq/ft, the service was performed in 8 min from the time he arrived until the time he got back in his van. Called customer service to find out if this is what the service is supposed to be like, call went to a call center out of the US and struggle a bit to understand the customer service Rep. Asked to speak with a supervisor, told me they would contact me in 2 business days, asked for the local office phone number to call directly, they said they cannot do that and that I have to wait for them
to call me. Absolutely disappointed and will just wait a few more days to see if they do call back and see what they have to say before canceling. Oh, did I mention that it had been the same situation for the past 3 treatments with different Techs? Well apparently, that is how they roll! Aptive service is BS and not worth my money! Out of all the services listed on this survey.. I don’t know which one to click on as I did not receive any of the things I was supposed to get