The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Apria Healthcarebilling issues

Apria has over charged me and even admitted to extra cash on my account. However they will only refund what is the monthly payment for the equipment. This is clearly fraud conducted by apria healthcare

Responses

  • Ce
    Cecile Spear Jun 18, 2012

    I have been patient for 5 months and I'm done. I have received a bill February through June asking for a past due payment of $5.47. I have sent proof that It was paid and cashed by Apria February 16, 2012. I have asked, begged and pleaded that they fix this and stop sending me statements. Today was the straw that broke the camels back. I had sent the front and back of the check last month and was told they had received it. Today Latoria said there is nothing noting that. I'm sending it again. I'm sick and tired of the incompetence of this Department. There is no wonder I'm on hold a long time because there are other people complaining. The amount of stamps, time taken to generate these statements and stuff the envelope is more then the amount that I paid. Evidently the Bookkeeper is not on top of things. I want a Supervisor to fix this since his/her employee's can't.
    Cecile Spear account number 0563AKX164 telephone number [protected].

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