Overview of AP Electric & Generators customer experience
AP Electric & Generators has received numerous complaints from consumers regarding their poor customer service and slow response times. Many customers have reported receiving faulty products and having difficulty getting them repaired or replaced. The company has also been criticized for their high prices and lack of transparency in their pricing policies. Additionally, some customers have reported issues with shipping and delivery, with some orders taking weeks or even months to arrive. Overall, AP Electric & Generators has a poor reputation among consumers and should be approached with caution.
AP Electric & Generators complaints 12
Keywordsgenerator customer service order experience purchase shipped refund stock disappointed money company website product cancel credit card company situation return delivery help needs
Newest AP Electric & Generators complaints
Disappointing Experience with AP Electric & Generators: Poor Customer Service and Damaged Product
I ain't gonna lie, I was pretty disappointed when I got my generator from AP Electric & Generators. It was all banged up and looked like it had been through a war or somethin'. I called 'em up and they told me there wasn't much they could do about it, but they were happy to sell me the parts I needed to fix it up myself. I mean, come on, ain't that their job? To send me a working product?
Overall, I gotta say I'm not too impressed with this company. They don't seem to care much about their customers and just wanna make a quick buck. If you're thinkin' about buyin' from 'em, I'd say be careful and make sure you know what you're gettin' into.
Terrible Customer Service Experience with AP Electric & Generators - Shop Elsewhere
I gotta say, I had a pretty rough experience with AP Electric & Generators. I needed a replacement part for my generator that I bought from them, and let me tell you, their customer service was a big fat zero. I mean, I get it, mistakes happen, but they sent me the wrong part not once, not twice, but three times! And to top it off, they won't even take the wrong parts back. What kind of customer service is that? It's like they don't even care about their customers. So, if you're in the market for a generator or any kind of electrical equipment, I'd say shop elsewhere. Don't waste your time with AP Electric & Generators.
Disappointed with AP Electric & Generators' No-Return Policy
I recently bought a part from AP Electric & Generators for $575. Unfortunately, when I received the part, it didn't fit my needs. I reached out to the company to see if I could return or exchange the unopened part, but they told me they don't accept returns. I was surprised and disappointed that in this day and age, a company would have such a strict policy and not even try to help me out. It's frustrating to spend so much money on something that ends up being useless to me. I hope they reconsider their policy in the future and become more customer-friendly.
SAFETY NOTICE: ComplaintsBoard has determined that AP Electric & Generators has an exceptional credibility, near-perfect reputation level of trust, with a legitimacy rating that is more or less around 84%.
We found clear and detailed contact information for AP Electric & Generators. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of AP Electric & Generators's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Apelectric.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Our scan shows AP Electric & Generators website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
Apelectric.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a apelectric.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Apelectric.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
- AP Electric & Generators's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 10 complaints being resolved.
- We conducted a search on social media and found several negative reviews related to AP Electric & Generators. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Disappointing Experience with AP Electric & Generators: Delayed Delivery and Wrong Recommendations
I bought a whole lot of generator stuff from AP Electric & Generators, spent $36,000 on it. But man, it was a real hassle. They kept changing the delivery date on us, like 4 or 5 times. It took almost a whole year before we finally got everything. And then, to top it off, they recommended this switch thing that wasn't even right for our setup. So we sent it back for a refund, but they never gave us the money back. They just kept the switch and left us hanging. Honestly, I wouldn't recommend AP to anyone. There's gotta be better options out there.
Disappointing Experience with AP Electric & Generators: Incorrect Recommendations and Refusal to Accept Returns
I recently purchased a generator from AP Electric & Generators and was recommended to buy two switches for it. Unfortunately, the switches that were recommended to me were not the correct ones for my generator. When I reached out to AP Electric & Generators to return the switches, they refused to take them back. This left me in a difficult situation as I had to purchase new switches from a local dealer, which ended up costing me over $3,000 between the two switches that AP Electric & Generators refused to return and the ones I had to buy.
Overall, I was disappointed with my experience with AP Electric & Generators. I felt like I was ripped off and not given the proper support that I needed as a customer. I would caution anyone who is considering purchasing from them to be aware of the potential risks involved. While they may have some good products, their customer service and support leaves something to be desired.
Terrible Experience with AP Electric & Generators: Poor Communication and Customer Service
I recently had an experience with AP Electric & Generators and it was not a good one. I had been eagerly waiting for my $5000 generator for three whole weeks, but unfortunately, when it finally arrived, it was damaged with a hole in it. I was very disappointed and frustrated with the whole situation, especially with the poor communication from Jannel.
I tried to work with them to find a solution, either a discount or some other way to make things right, but the response I received was very rude and unhelpful. They simply told me that there was nothing they could do, period. I was shocked and upset by their lack of concern for their customer's satisfaction.
Overall, I would not recommend buying anything from AP Electric & Generators. Their customer service is very bad and they do not seem to care about their customers' needs or concerns. It was a truly terrible experience and I would not want anyone else to go through what I did.
Disappointing Customer Service Experience with AP Electric & Generators
I recently made a purchase from AP Electric & Generators, and I have to say, I was not impressed with their customer service. I ordered a Westinghouse generator with the intention of sending it to Puerto Rico to help out after the hurricane. However, I was left waiting for almost a month before it was shipped to me. This was quite frustrating, as I was eager to get the generator to its intended destination as soon as possible.
After waiting for so long, I decided to cancel the order and purchase a generator locally instead. However, the very next day, the generator was shipped to me. When I tried to return it for a full refund, I was told that I had never called to cancel the order. This was not true, and I was left feeling frustrated and disappointed with the company's response.
Overall, I have to say that my experience with AP Electric & Generators was not a positive one. The delay in shipping was frustrating enough, but the fact that I was unable to get a refund due to a misunderstanding was even more disappointing. I would not recommend this company to others, as I feel that their customer service is lacking and their policies are not customer-friendly.
Unreliable and Unprofessional: My Experience with AP Electric & Generators
I bought a generator cord from AP Electric & Generators, and they told me it was available. They took my money right away, but they never sent me the cord. I waited for a whole month, but nothing arrived. I got really frustrated, so I decided to cancel the order and ask for my money back. I called them six times over two weeks, but they kept telling me they would cancel the order and refund my money, but they never did. It was really annoying, and I didn't know what to do.
Finally, I had to contact my credit card company and file a dispute. It was a hassle, and it took a lot of time and effort. I was really disappointed with AP Electric & Generators, and I wouldn't recommend them to anyone. They were unprofessional and unreliable, and they didn't care about their customers.
In the end, I decided to order a cord from a different company, and I'm glad I did. The new company was much better, and I received my cord in just two days. It was a relief to finally get what I needed, and I was happy with the quality of the product. I wish I had gone with them in the first place, instead of wasting my time and money with AP Electric & Generators.
Overall, I would say that AP Electric & Generators is not a good company to do business with. They don't deliver on their promises, and they don't care about their customers. If you're looking for a reliable and trustworthy company, I would recommend looking elsewhere. There are plenty of other options out there, and you don't need to put up with the hassle and frustration of dealing with AP Electric & Generators.
Unreliable and Unresponsive: My Disappointing Experience with AP Electric & Generators
I recently made a purchase from AP Electric & Generators (apelectric.com) for a radiator cap for my generator. They assured me that the item was in stock and would be shipped within 3-5 days. However, it has now been a whole month and I have yet to receive my product. I have not received any updates from AP regarding my order and I am extremely disappointed with their lack of communication.
I attempted to contact AP after two weeks of waiting, but I was unable to reach them by phone. They also did not respond to any of my emails or messages through their website chat. This has been a frustrating experience and I feel like I have wasted my time and money with this company.
I strongly advise against purchasing from AP Electric & Generators. It is better to pay a little more and buy from a different company that will actually deliver the product you ordered. AP is unreliable and unresponsive, and I regret choosing to do business with them.
Poor Customer Service Experience with AP Electric & Generators
I was trying to buy a cord for my generator from AP Electric & Generators (apelectric.com). Unfortunately, I made a mistake while typing my phone number on my account. As a result, I received an email from them asking me to verify my order. I have been trying to get in touch with them for the past few days, but it seems like nobody is there to answer my queries.
I have called them four times, but nobody picked up the phone. I have also sent three emails to two different contacts, but I haven't received any response yet. I even tried to use their chat service, but it was of no use as all the operators were busy, and I had to wait for a long time before being told that nobody was available to help me.
To be honest, I am getting frustrated with their customer service, and I am seriously considering putting a stop payment on my purchase. It's a shame because I was really looking forward to using their products, but their lack of response is making me think twice about doing business with them.
So, if you are planning to buy something from AP Electric & Generators, be prepared to face some challenges when it comes to customer service. It's a shame because their products seem to be of good quality, but their customer service is letting them down.
In conclusion, I hope that AP Electric & Generators will improve their customer service in the future so that their customers don't have to face such difficulties. As for me, I am still waiting for a response from them, and I hope that they will get back to me soon.
These people stole my money!
AP Electric & Generators company is a scam service (their website www.apelectric.com). I wanted to buy some parts for my generator and made an order. Their site gave me an error and said that payment did not go through but it actually did. When I contacted these scammers and explained what happened they said that was impossible! They said that their system showed I made no orders and they also claimed they did not get my money.
I called my bank and received a confirmation that money went to AP Electric!
These people stole my money!
Attention! The company www.apelectric.com is real scam. I bought generator from them, but it arrived damaged or defective, I didn’t know precisely. I contacted the customer services and the rep told me that they can sell the repair manual for $25. WTF? I refused and started to argue with them, but he didn’t care and simply stopped to communicate with me...Read full review of AP Electric & Generators