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AnyVan

AnyVan review: Bad removal experience ( 4 comments)

J
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5:47 am EST
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Driver 2 hours late to collect. Vehicle too small, had to wait 3 hours for rest of collection. I was told lies saying that clothes rails would be provided and clothes from wardrobes would be transfered on a taken to van, driver on the day said No, you will have to put to pack clothes, we had to put clothes in bin bags, suits and other best clothes. We were told storage was local and we could access it, truth was it was not local and no access to belongings. Driver didnt turn up on collection day, i had to re arrange date for 2 days later, i had to re arrange electrician and other deliveries. Damage to goods, 50 inch brand new tv broken, display cabinet brackets broken, chest of drawers top badly gouged as if dragged across rough surface

Recommendation: Do not use this company

4 comments
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pisedcus
US
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Jan 19, 2026 6:31 am EST
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They used to be good

P
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pisedcus
US
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Jan 19, 2026 6:32 am EST
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Okay

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pisedcus
US
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Jan 19, 2026 6:32 am EST
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Where do I even start? I booked AnyVan to move a sofa, 2 beds, 13 boxes, a coffee table, 26 framed pictures/mirrors, and a Tiffany lamp — a short local move just 11.3 miles away. The pickup window was 8 AM–12 PM, and drop-off was 1–4 PM. I made it clear in my booking and follow-up that I had a strict legal deadline of 1 PM to vacate the property due to.

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pisedcus
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Jan 19, 2026 6:33 am EST
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Why are they like that?

  1. AnyVan Contacts

  2. AnyVan phone numbers
    Click up if you have successfully reached AnyVan by calling +44 203 872 3050 phone number 1 1 users reported that they have successfully reached AnyVan by calling +44 203 872 3050 phone number Click down if you have unsuccessfully reached AnyVan by calling +44 203 872 3050 phone number 1 1 users reported that they have UNsuccessfully reached AnyVan by calling +44 203 872 3050 phone number
  3. AnyVan emails
  4. AnyVan address
    6th Floor - The Triangle 5 - 17, Hammersmith Grove, London, England, Greater London, W60LG, United Kingdom
  5. AnyVan social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 21, 2026
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AnyVan Category
AnyVan is ranked 6 among 46 companies in the E-commerce Delivery Services category