Anytime Fitness review: Extra charges and refusal to acknowledge gym cancellations while month to month

I cancelled my gym membership in Jan 2021. The gym lied and said they never received my complaint so I completed another form in March 2021. I paid 69.60 for an April Payment that did not go through. I am still being charged and have provided documentation of the cancellation. They gym waited until 6/21/21 to cancel my membership. Agreement # [protected]