I joined this facility about 5 years ago because it had everything I needed…decent weight equipment that was maintained, responsible personnel, who took pride in the gym…kept it clean, made sure equipment was put up, that people coming into the gym were members and old enough to be working out unsupervised.
Not any more, the manager is the only employee and he informed me he was really not responsible for the gym as he was the sales manager for over 155 gyms. He is on his computer pretty much all the time and says membership has never been better.
He said I was the only one who has complained to him although he did say several people complained about me on a noisy stationery bike, which he finally put a sign saying it was out of order. I've had people come up to me in the gym saying they've complained with no results.
We have high school kids coming in, most are not members, unsupervised who slam their weights down, don't unload their weights, are shirtless, and don't put equipment back where it belongs.
The gym is a mess…dirt everywhere, filthy bathrooms, loaded trash receptacles, equipment down and nobody going around the gym observing any of this and only excuses…hand written signs saying other things are more important.
I've been to several other Anytime Gyms and they are in great shape.
My husband says I'm wasting my time and he is probably right. But maybe if more people complain (because according to the manager nobody has), they will do something.
Desired outcome: More employees, housekeeper, posted etiquette of gym (printed on wall and discussed with members), supervised underage kids, checking membership upon entry.