AN & Associates
Reviews and Complaints

I previously ordered a IOS 64 GB, Gold Flash-drive off of Facebook,

Unable to get the flash drive to work that I ordered from AN & associates.

When I ordered, it stated a full money back return.

Need to return. I would appreciate a full refund

Need mailing return instructions.
I appreciate your help with this issue.
Thank you,
Trudie
2780 N 4400 W
Corinne, UT 84308

I just researched your phone number on my bank statement where I think you fraudulently extracted money from my account to pay for one of your jackets. If you did this, I will contact my bank and law enforcement to investigate the status of my order. Your phone number includes no response from a human being, which at this point I can only guess might be intentional.

If upon an investigation with U.S. officials it's determined that you are bilking consumers, you will be shut down and I will not be satisfied until this happens
.
See my email below and respond to my question! I am not playing games with you or your company (if that's what it is) and you have definitely run up against the wrong individual to try to scam, if this in fact turns out to be the case. I have nothing but time, energy, knowledge and experience to hunt down my product and/or my money I spent with you if that becomes necessary.

Therefore, you should make certain that you are a legitimate organization. I also noticed you have no privacy policy or terms of service on your website! I will also contact FACEBOOK to let them know if I do not receive my order since this is where I saw your ad and you will likely be shut down on that platform too if it's you're scamming customers on their platform.

Regards,
[removed]
Begin forwarded message:

From: [removed]
Date: November 7, 2018 at 12:01:58 PM CST
To: Warm Jacket
Subject: ANSWER MY QUESTION ABOUT MY ORDER #32216.. ALSO WHY HAVEN'T YOU PRESPONDED TO MY SPECIFIC. QUESTION?

My order details are below. I wrote to you 3 times to ask about my order? I paid for expedited shipping and then was told I'd still have to wait 14-21 days for my order?

How long does it take to get my product when I've paid for expedited shipping?

If someone doesn't answer soon, I will investigate having your payment stopped!

By not responding to my question, you are not living up to promises you make on the internet regarding customer service, so why should I live up to mine regarding paying you?

You claim that you respond to emails and you have not responded to my specific question? How can you even claim you are serving the public when you are unable to respond to a simple inquiry?

Please answer when I can expect to receive my order! I have paid for EXPEDITED SHIPPING!

On Oct 31, 2018, at 10:35 PM, Warm Jacket wrote:

Warm Jacket
ORDER #32216
Your order is on the way
Your order is on the way to you. Track your shipment to see the delivery status. Please allow 14 to 21 days from this email for you to receive your order. You can track your order with the tracking number provided on www.17track.net, please allow few days for the tracking number to update.

On October 22, 2018, I received an email informing me that the 2 Pink Knitting Lamps I ordered, ( order # 3482 ), were shipped. As of today, November 5, 2018, I have not received them. I did, however, receive the two green lamps, a different order number, which I ordered that same day.

I ordered the pink lamps on October 2, 2018.

Please advise the status of this order.

Thank you,
Virginia Haggart

The following [protected] appeared to not work and the other number that I have
[protected] just leaves you on hold for 10.5 minutes and then hangs up.

They give you the recording please hold and this call might be recorded...Its all bull, nobody every pickups up.

I'm dealing with the following (I guess sub company)
A N & Associates FlorenceScovel

A N & Associates FlorenceScovel
[protected]
http://an-associates.com/
[protected]@an-associates.com

Its been weeks and nothing. I hope Paypal refunds me.

They have a Canadian address but the message is with an Asian accent and I believe they are overseas based.

I have written 2 letters to AN & Associates asking that you please stop sending the compression socks and to quit charging my Visa card every month. To no avail they keep coming and you keep charging my account. I'm fixing to cancel the card to stop you and I'm also reporting you to the Better Business Bureau. By the looks of the number of complaints I'm not the only one. It was a mistake doing business with this company because it's obvious you are not reputable. If you have any questions please email me but I want this stopped immediately. I could 't wear all those socks if I wore them everyday till the day I die.

I ordered 2 of the "hello" GPS kids watches and only received one. My PayPal account has been charged for the two that I ordered.
Please send me the one that I did not receive. If unable to fulfill my order, let me know as these are for Christmas presents and Credit my PayPal account for the one that I did not receive. I would like a reply sent to my e-mail @ [protected]@hotmail.com.

Karla K Malouf
2500 W 7th Street
Hastings, NE 68901

Drive does not work. I've even taken it to Verizon to get them to help me. It doesn't fit properly into my smart phone portal and it never registers as being present when it is inserted. There was a short little sheet of directions included, which I followed exactly. I want my $40 back. Tell me the procedure for this. There was no paperwork included with the drive as most companies provide which informs a customer of what to do if item is defective. I don't want to simply return it to the return address on the envelope and never receive a refund. I'm afraid I've been scammed.

I order this product from them on Facebook and release it doesn't come with the drill which they didn't state that when advertising. I order it and release that not what I need. I called the number they have on the item and got a message that the number is temporary, not available. I called another number they have on their website and got the number is not correct.
I sent them an email and also called PayPal and put a dispute on the transaction. The next day the money was taken out from my account. I believe this AN & Associate is not doing things right and they have to be looked into.

Did not receive complete toy. Although not stated clearly in all ads batteries are included. The package has spaces for the 4 batteries but all 4 were missing The packaging was damaged so I opened it and discovered the batteries were missing.

Unacceptable! Please respond and send them or I will be forced to report this to B&B.

3401 osprey lane
Wilmington NC 28409

You ask me for vidioe evidence, i sent you all of it, sent emails to you for a refund, but no response, so contacted paypal, payed for it on 18th june 2018, please help me, , , it was working well, but not long enough, i want a full refund, paypal has got all the information from, so please do something about it, everybody that saw it working said how good it was, , , ,

On May 7, 2018 I ordered bird splash water disc. It was paid for through Pay Pal. I returned this item on July 19, 2018. I have never heard anything from your company and my account with Pay Pal has not been credited for this return. The amount owed to me is $38.94, plus $5.77 for return shipping.
I would appreciate immediate assistance to solve this issue.

I received my order long after I placed the order in July. When I received it it had no instructions really so I just plugged it in. of course it did not work! All i want is a refund for the $26.99 i paid for the item. i will be happy to send back. please respond to this email at my personal email address [protected]@comcast.net. thank you. i don't understand why companies like this proceed to advertise and then rip you off. there is no need for this really. i work hard for my money and respect to get it in return.

I ordered two magnetic levitating Globes but I did not receive the globe instead I got a levitating cocktail glass made of plastic. I would rather have the Globes, it being that's what I ordered in the first place. My name is Gary cygan I live at 272 Ocean Avenue Brentwood New York 117 1 7 the invoice number ID [protected].1my home phone [protected] I would really appreciate a response as soon as possible if not by phone my email address is sanman 340 @yahoo.com Thank You

On 25 August 2018 I ordered and pay for, through PayPal, a mini usb audio cassette tape converter to mp3. There was no confirmation of order from A N and Associates but payment went to [protected]@an-associates.com. Transaction ID: 6VX78726604939240. To date I have not received any item or confirmation of its delivery date. When will the item be arriving?

Keith Withers
kaj.[protected]@gmail.com

All the parts were included, and I followed the instructions exactly as written. I left it in my bird bath for two weeks and kept it filled with water. It is located in a part of my yard that gets full sun all day for at least 10 hours. I live in Northern California where we do not have cloudy days.
This product does work as described on Facebook with a photo of the pump spraying. There were no return instructions or label, nor was there a telephone number to contact.
I've already wasted $29.99 plus shipping. I refuse to waste any money by returning it.

I'm so disappointed. There are few things I can take part in as I am physically handicapped. I live in the south where there is lots of sun and lots of beautiful birds. I was so looking forward to watching the birds bathing. My solar fountain was missing a part #B1. I cannot assemble the fountain without it. I have read many similar complaints. This company needs to make this right or Online shopping will become tainted. I do a lot of shopping Online and I will surely hesitate doing so in the future.
Virginia Ruiz - email: [protected]@yahoo.com

Earbuds are crap. They don't work. You can't hear anything through the earbud.
The package contains only 1 earbud, not a set of earbuds. I bought 2 earbuds different corols. The earbuds are huge.
There wasn't anything like invoice or packing slip with information like how to return them for a full refund. I could only find the return address.
Worst product ever.

There was no invoice, email or anything to indicate when or if this was ordered by me. I have no email confirming this products's order, status or expected delivery. Nor has I ever received any products from this company. My Samsung is 4-5 years old & there's nothing about it wireless. This is the only information I have on it.
I do shop with Newegg.com, Brad's Deals & some clothing site.
Since I have a charger & a holder for my phone, it is unlikely I would order another. I've enclosed pics or item & shipping label to try & narrow down the search. This is my 2nd submission as I was asked to provide more information to back track this product. My email is [protected]@gmail.com. Thank you

It doesn't work. I'm very unhappy as I waited a long time for it. I just want it returned and I want my money refunded in full. There was no phone number or address enclosed in your one sheet of paper work. Although it claimed that issues and customer service were easily accessed. This is in the mail and being returned. I won't do business with you all again.

Subject: Order No. DE14433 - RETURN INFORMATON

Message Body:
Solar Powered Fountain Pump was purchased for a gift and was not wanted and never used therefore, nothing wrong with the product. I have no personal need for it and would like to return it.
I know I need to supply a tracking number once I mail it back. I need the company name and address to return it for a credit put back on my credit card.
Thank you.

This e-mail was sent from a contact form on AN - Associates (https://an-associates.com)
Only response is a form e-mail, Both phone numbers [protected] or [protected] are useless. I have sent six e-mails with no company name and address to send back product returns.