The complaint has been investigated and
resolved to the customer's satisfactionResolved Amscot — collections
resolved to the customer's satisfaction
Amscot advertises free money orders everywhere but be careful... They make you fill out a customer Check Cashing agreement (with your right thumbprint) that authorizes them to obtain credit reports and other information about you if you get a money order for $1000.00 and above. When you question them about it, they claim, "It may say we will obtain a credit report, but we don't. We don't even pull credit reports for the payday advances." Well then, why have it on your forms???? So there is a catch to free money orders with Amscot.
Additionally, I didn't realize that I had a return check fee from two years ago. I gave the Branch Mgr $1000 for rent. It had to be paid today. He advised me that the company was keeping $25 dollars of my money and unless I gave him another $25 my money order would only be for $975! He refused to give me back the entire amount of my money claiming that he had a right to retain the $25 and passed through a piece of paper that I barely had a chance to read before he snatched it back. He and a FSA were snickering the whole time and he had me wait another 2-3 minutes before he would even give me the remainder of my money! Additionally, he refused to give me back the customer agreement form saying it was against their policy... He claimed that the document would be shredded.
I went across the street to Sweetbay Supermarket, paid .69 per money order ($500 each) with no questions asked! No form, thumbprint, authorization for credit reports, arbitration agreements, etc.
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