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Mount Airy Casino & Resort Customer Service Phone, Email, Contacts

Mount Airy Casino & Resort
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Mount Airy Casino & Resort Complaints 4

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Mount Airy Casino & Resort i went to mount airy casino & resort and it was pretty cool

i went to mount airy casino & resort and it was pretty cool. i tried to do a bonus offer but then the site kicked me out in april . i haven't been able to do any offers since then. it's kind of a bummer.

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Mount Airy Casino & Resort I played the game right, but the bonus didn't come up

I played the game right, but the bonus didn't come up. I talked to support and they said it should have come up, but they haven't gotten back to me yet. Different support people keep giving me the same answers over and over again. I want a real solution and an explanation of what happened. They keep rotating different people to help me, but it's not working. They just keep giving me random answers so I'll stop asking.

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Mount Airy Casino & Resort Me and my friend went to Mount Airy Casino & Resort in the Poconos on June 4th, 2022

Me and my friend went to Mount Airy Casino & Resort in the Poconos on June 4th, 2022. We played Spanish 21 and I asked the dealer if I could play two hands. She said no because we couldn't pass money between us. The rules say you can play two hands but not pass money. The dealer assumed I was going to break the rules and started crying for no reason. Security came and kicked us out. They said we couldn't come back. I didn't do anything wrong and feel like I was targeted for no reason. The security guard had negative energy and was racist towards me. I never had a problem with security before.

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Is Mount Airy Casino & Resort Legit?

Mount Airy Casino & Resort earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Mount Airy Casino & Resort to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Mount Airy Casino & Resort is known for their high standards and safety. If you're thinking about dealing with Mount Airy Casino & Resort, it's wise to check how they handle complaints.

We found clear and detailed contact information for Mount Airy Casino & Resort. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for mountairycasino.com can be seen as a positive aspect for Mount Airy Casino & Resort as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Mount Airy Casino & Resort's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Mountairycasino.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mountairycasino.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Mount Airy Casino & Resort protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Mount Airy Casino & Resort Me and my fam booked a resort from July 1-5

Me and my fam booked a resort from July 1-5. We checked in July 1st night and asked for house keeping to clean the room new sheets towels every day at 1pm. July 2nd we went to eat the pool had a good day, came back out room wasn't cleaned. We went down told them they said they will send house keeping over, they did. Later on the evening my son is laying in bed playing his *** games & says there a bug on the bed, I go over look its a bed bug inches away from him. I contact the front desk they said they will take off 106$ for the resort fees and will send house keeping over to change the sheets. July 5th I woke up with my wife went to wake up my son see some small stains by him look closer it looks like blood stains pick up the sheet there's another bed bug there's. Took all the pictures from the 1st time and the 2nd time, my son has bites on his back. We pack everything up we have 3 big suitcases 4 bags 1 is full with electronics like *** virtual reality meta quest and other stuff. We went down told the manager what happened he said send him the pictures and he will lock the room and will have a exterminator test the room and will call us that night or next day. As we arrived home I went to go pull out the suitcases there's bed bugs on them, so now all my suitcases bags and car is full of bed bugs. I email the hotel saying what just happened no response, call next day they said they will call back, now day 3 still no response. Now it will take me more than what I spend for the stay to replace stuff clean stuff and that's the money I don't have. They are not responding and not taking full responsibility for this. We been in so many hotels resorts and this has never happened to us ever. Now we are stuck with no money to treat the problem and the hotel not taking responsibility for it, because they know we are right.

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Maureen Reinold
, US
Jul 05, 2023 9:18 am EDT
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I did not get the food vouchers I was promised in the mailer. I was told to to rewards desk but I can not walk that far. I use a walker. Also I did not get the $80.00 i was suppose to get at 10:00 also was in the mailer. Very disappointed. Yours truly Maureen Reinold

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About Mount Airy Casino & Resort

Screenshot Mount Airy Casino & Resort
Mount Airy Casino & Resort is a premier destination for entertainment, gaming, and relaxation in the heart of the Pocono Mountains. With over 1,800 slot machines, 70 table games, and a luxurious hotel, Mount Airy Casino & Resort offers an unparalleled experience for guests.

The casino floor features a wide variety of games, including popular favorites like blackjack, craps, roulette, and baccarat. Guests can also try their luck at the latest slot machines, which offer exciting bonus features and big payouts. For those who prefer poker, the casino has a dedicated poker room with daily tournaments and cash games.

In addition to gaming, Mount Airy Casino & Resort offers a range of dining options to suit every taste. From fine dining at Bistecca by Il Mulino to casual fare at Guy Fieri's Mt. Pocono Kitchen, there is something for everyone. Guests can also enjoy drinks and live entertainment at the casino's bars and lounges.

For those looking to relax, the resort's luxurious hotel offers spacious rooms and suites with modern amenities and stunning views of the surrounding mountains. The hotel also features a full-service spa, fitness center, and indoor/outdoor pool, providing guests with the ultimate in relaxation and rejuvenation.

Overall, Mount Airy Casino & Resort is a top-notch destination for anyone looking for a fun and exciting getaway. With its wide range of gaming options, delicious dining, and luxurious accommodations, it is the perfect place to unwind and have some fun.

Overview of Mount Airy Casino & Resort complaint handling

Mount Airy Casino & Resort reviews first appeared on Complaints Board on Jun 16, 2023. The latest review i went to mount airy casino & resort and it was pretty cool was posted on Jun 22, 2023. Mount Airy Casino & Resort has an average consumer rating of 1 stars from 4 reviews. Mount Airy Casino & Resort has resolved 0 complaints.
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  1. Mount Airy Casino & Resort Contacts

  2. Mount Airy Casino & Resort phone numbers
    +1 (877) 682-4791
    +1 (877) 682-4791
    Click up if you have successfully reached Mount Airy Casino & Resort by calling +1 (877) 682-4791 phone number 0 0 users reported that they have successfully reached Mount Airy Casino & Resort by calling +1 (877) 682-4791 phone number Click down if you have unsuccessfully reached Mount Airy Casino & Resort by calling +1 (877) 682-4791 phone number 0 0 users reported that they have UNsuccessfully reached Mount Airy Casino & Resort by calling +1 (877) 682-4791 phone number
  3. Mount Airy Casino & Resort address
    PO Box 700 44 Woodland Road, Mount Pocono, Pennsylvania, 18344-0700, United States
  4. Mount Airy Casino & Resort social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Mount Airy Casino & Resort Category
Mount Airy Casino & Resort is ranked 34 among 86 companies in the Gambling category

Most discussed Mount Airy Casino & Resort complaints

Me and my fam booked a resort from July 1-5
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