I was told that I should file solely even though my wife has good credit and makes more then I do. I was asked for a down payment to cover appraisal and to pull credit. They gave us a list of needed documents and since I was prepared with PDF for all of them. They had all the necessary documents they needed. But, They kept sending request for documents that they already had. I called and spoke to my rep and he said, oh yes that happens. Its a computer thing, don't worry about it. Several weeks went by and again I received more request , again for documents. I even spoke to a loan supervisor, who agreed that they had the documents in question. They then asked me to get the Allstate policy replacement agreement wording changed. After weeks of getting no where with Allstate. Amerisave asked me to call State farm for a home policy and not to tell them this loan was for construction on the property. I then spoke to Allstate and told them about this behavior and as I thought, Allstate said this could void my policy. Its called failure to disclose, and is illegal in most states. After more than three months, I went elsewhere and got my loan done in about 40 days. Now Amerisave wants 1056.00 dollar more from me for backing out of this loan.
Claimed loss: 580.00 Down payment, and 90 days of waited time.
Desired outcome: Refund of all my money lost due to their incompetence.
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