America's Spa-Martcustomer service... or should I say... lack of customer service

C Jul 23, 2018
This review was posted by
a verified customer
Verified customer
Review updated:

I purchased a new cover two weeks ago. I recieved my receipt via email immediately. Since that day I have not been contacted on the status of my order. I have no idea if it's in production, if it's been shipped, when I will get it... Nothing.

I called three times, only to be left on automated hold. Each time it was over 10 min and each time the recording said I was "first on line".

I left three detailed messages asking for a call back, including my name, telephone number and order number and have yet to receive a call back.

I would appreciate a call back. All my info is on the voice mail... Three times

C waldron

Responses

  • Je
    Jesus Crist Feb 06, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I am having same issue, just tell approximate shipping time.. WtF

    0 Votes

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