The complaint has been investigated and
resolved to the customer's satisfactionResolved America's Servicing Company — Horrible customer service!!!
resolved to the customer's satisfaction
This is by far the most ignorant and pathetic group of individuals I've ever dealt with in my entire life. I don't even know where to begin with how frustrated I am in dealing with these ###s. You start every call with the lowest ### on the totem pole. When that ### begins repeating back information to you plug your ears because the only thing that is coming out of their mouth is a display of how ignorant they are. Your told one thing and then you call back a couple of deays later to find out that was incorrect and it'll be 3-5 business days to process your paperwork. 3-5 days later you can then find out that after voicing your frustrations that ### A didn't handle things appropriately that you'll then get to talk to ### B who has the same system access rights and responisbilities as ### B. Now ### B proceeds to tell you that they can access your information that you submitted ### A but when they are done running you around they will still proceed to tell you that they need different information and once you've provided that information it will of course be 3-5 business days. If your mortgage is currently with this group then you more than likely know exactly what I'm talking about. If your not currently involved with this company then save yourslef the hassle!!! AVOID THESE PEOPLE LIKE THE PLAGUE!!! Stupidity runs deep at this company!
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