Menu
Write a review
File a complaint
America's Car Mart

America's Car Mart review: CarMart

A
Author of the review
9:34 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I bought 2 cars almost at the same time from the carmart in Burlington IA, also known as Colonial Auto now a days. among these cars was a Dodge Caliber which quit running 2 and a half weeks after purchase, the car lot manager Travis [at the time] sent this car to first the dealer and then to a repair shop named C.A. R. S in Burlington IA. Neither of which could pinpoint the problem and or fix the broken car. Terry Schnack is the owner of that repair shop and he remembers that situation very well with that caliber according to him, It was taken back to the car lot and sat there in the lot for almost 2 weeks. I called Travis asking about any info on my Caliber to which he replied COME ON IN MR BROWN AND WE WILL FIGURE SOMETHING OUT

I went in to talk to him that afternoon and he stated that he would simply trade me out of the Caliber and put me into another car, so I did just that and chose a 2005 Grand Cherokee which I still have and has been paid for in full for a couple years now. now think about that, so CarMart is willing to let me give a car back to them as a voluntary repo and in the same exact day let me buy another car? Just Last month 4/23/2023 I found a Wrangler that I wanted to buy from a different used car lot in Des Moines IA, after they ran my credit report low and behold there is a voluntary

repo under my name with the dodge caliber, I called and spoke with John which is the district Manager for Colonial {CARMART} and wouldn't you know Travis doesn't work for the company anymore but I did explain to John exactly what happened and he stated that this sounds like something Travis might do, little did Travis and or John know the conversations are all recorded on my iphone automatically, I have disputed this incorrect information several times on my credit karma to which CarMart keeps saying the information is correct in which it is not correct at all, yet they refuse to remove it from my credit reports, I will hand the recorded information over to a lawyer and handle it that way I guess, be aware Colonial Auto are dishonest and use incorrect information, I will not do any business with them in the future

Desired outcome: I want this incorrect information removed from my credit reports

0 comments
Add a comment

More America's Car Mart reviews & complaints

America's Car Mart - I purchase a car from them the summer of 2020
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
America's Car Mart - I recently purchased a car from the local car mart here in Oxford, Ms
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
America's Car Mart - truck paid off on 12/5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
America's Car Mart - Car continues to over heat to where it's not even drivable
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
America's Car Mart - Not willing to help payment arrangements, instead want to threatened to take your vehicle away of not paid
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
America's Car Mart - I purchased a car from Car-Mart of Bowling Green around May
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
America's Car Mart - They refused to replace a broken and faulty remote fob key that was taped together with scotch tape and was falling apart prior to me signing 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all America's Car Mart reviews and complaints
  1. America's Car Mart Contacts

  2. America's Car Mart phone numbers
    Click up if you have successfully reached America's Car Mart by calling +1 (866) 819-9944 phone number 0 0 users reported that they have successfully reached America's Car Mart by calling +1 (866) 819-9944 phone number Click down if you have unsuccessfully reached America's Car Mart by calling +1 (866) 819-9944 phone number 0 0 users reported that they have UNsuccessfully reached America's Car Mart by calling +1 (866) 819-9944 phone number
  3. America's Car Mart emails
  4. America's Car Mart address
    1805 N 2nd St STE 401, Rogers, Arkansas, 72756-2423, United States
  5. America's Car Mart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 12, 2026
  7. View all America's Car Mart contacts
America's Car Mart Category
America's Car Mart is ranked 37 among 628 companies in the Car Dealers category