Americas Best Value Inn review: unprofessional, not as described, unsafe, unclean, unsatisfactory

A man holding his 2 year old daughter checked us in at 11pm. The room only supplied 2/3 of a roll of toilet paper, one shower towel although 2 persons were booked for stay, cigarettes were put out on the walls, the carpet was ripped in areas and extremely stained throughout, carpet was not vacuumed before our stay, bath tub full of soap scum and the shower curtain had mold. A fortune cookie wrapper was left on our nightstand from before our stay. Thankfully, we brought our own pillow cases/ sheet. Telephone was missing half the buttons, no microwave was provided as described when booking. Also when booking, website said pets stay free, but we were charged 50$ as a one time fee. Chicken bones were left on the hallway floor, was never cleaned through out stay. During our two night stay, not one housekeeper was seen. The entire first floor, houses long term customers, who clearly live there. The first floor reeks of cigarettes and even worse, ammonia, from the many cats and dogs you see at many of the sliding doors of the rooms. The smell is extremely nauseating, we completely avoided the first floor because of this. It is unbearable and quite unsafe. The second floor smell is slightly tolerable, mostly smelling like stale cigarettes. Upon leaving, a woman completely barefoot checked us out. This is the worst experience We have ever had at any hotel.

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