The complaint has been investigated and
resolved to the customer's satisfactionResolved American Servicing Company — Terrible company
resolved to the customer's satisfaction
You all have heard horror reports. I will not even explain i got screwed three times. Beware of the representative telling you someone will cal to do a mortgage modification. When they call you think they are with the bank then they charge you $600 non-refundable upfront fee. They are a third party. I understand it is illegal to charge a up front fee but I have not verified that the Florida statue is a little vague.
When I spoke with ASC the following week about a payment they claim they did not get even though Fedex had a signature and it cleared my bank. I was told they put my mortgage payment was put in a suspend account until they received my escrow payment which they already cashed. Now I am reported 30 days late on my credit. My score went down 50 points and I am in the middle of refinancing commercial buildings I own. EVERYONE ON THIS SITE HAS BEEN SCREWED. Why don't all of us write our senators, congressmen, Obama and get under the freedom of information act FOIA a copy of our recorded conversations. If you say you are GOING TO RECORD THEIR CONVERSATION THEY WILL NOT TALK TO YOU. I filed a complaint with the attorney generals office. before i filed the complaint they claimed they lost the recordings of me authorizing them to take money from my bank account. Later in response to the complaint they claim they have a recording. Now I have to get an attorney and they know most people can not afford it especially after dealing with ASC.