Menu
Write a review
File a complaint
Alan's Factory Outlet

Alan's Factory Outlet 30’x40’ garage

D
Author of the review
9:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I sent in pictures of my completed pad on June 3 2025. Talked to Brooklyn on the phone at Carolina Carports on June 5 2025. She said the installation was about 5 weeks out. Didn’t hear anything as we got into the first week of July, so I call and she said I was on the list and they would call me. So now it August 3 2025 and not the first call from Carolina carports! I have contractors on hold and my job site at a standstill due to my garage not being completed. All of my solar components, inverter, batteries, etc will be housed there. I just want what I paid for in a timely manner!

Desired outcome: Just want my garage installed so I can finish our dream house, thank you!

Confidential Information Hidden: This section contains confidential information visible to verified Alan's Factory Outlet representatives only. If you are affiliated with Alan's Factory Outlet, please claim your business to access these details.

0 comments
Add a comment

More Alan's Factory Outlet reviews & complaints

Alan's Factory Outlet - I purchased a carport and a garage from Alan's Factory outlet on 4/23/2020
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Alan's Factory Outlet - I ordered two metal buildings July 30th
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alan's Factory Outlet - I had ordered a barn from Alans factory outlet in July, after 2 cancelations, the crew was supposed to show up on the 4th of December, they then
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alan's Factory Outlet - On 8/18/2020, I contacted the Alan's Factory Outlet and spoke with a customer service rep, Christie
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alan's Factory Outlet - I purchased a 30x31 carport and upgraded the carport to reflect PA winters, according to the representative, and paid an upcharge for the
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alan's Factory Outlet - I had signed a contract July 1st 2020 to have a carport installed within 6-8 weeks 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Alan's Factory Outlet reviews and complaints