Alala’s earns a 1.0-star rating from 1 reviews and 0 complaints, showing that the majority of fitness fashion enthusiasts are dissatisfied with their apparel.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Terrible quality and customer service
I have been told that they would make an exception to policy so I can EXCHANGE my coat for a more appropriate size. This coat is either mislabeled or poorly made bc I got the size that I always get in Alala and I am utterly swimming in it. I cannot wear it and I was told that I could exchange it. I have now sent multiple emails and gotten no response so I left a fitting review of the company on Trustpilot.com and will continue to spread the word on social media of their poor customer service issues. I have been a very good customer over the years and this is very disappointing.
Recommendation: AVOID
Is Alala Legit?
Alala earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Alalastyle.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Alalastyle.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Alala and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Alalastyle.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
-
Alala Contacts
-
Alala emailsservice@alalastyle.com99%Confidence score: 99%Supportcareers@alalastyle.com98%Confidence score: 98%Hrbleecker@alalastyle.com97%Confidence score: 97%pros@alalastyle.com96%Confidence score: 96%Communicationhi@alalastyle.com95%Confidence score: 95%affiliates@alalastyle.com88%Confidence score: 88%bleeker@alalastyle.com84%Confidence score: 84%info@alalastyle.com78%Confidence score: 78%Support
-
Alala social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
Loft / Ann Taylor
51 reviews
Soma Intimates
11 reviews
12th Tribe
7 reviews
Yahaira
1 review
Women's Comfy Pants
11 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Alala is so off the mark this time. Keep sharing your feedback but take it up a notch. Email their support with “URGENT: Exchange Request Follow-Up” as the subject line, as well as your order number, and reiterate the guarantee offered by them to make an exception. If they do not respond, then go public on their social media accounts to get something done about the issue. If none of these works then finally you can dispute this charge with your bank if you’ve been delivered something that doesn’t work or is completely unusable. Don’t let them ghost you!