Al Ahli Driving Center’s earns a 1.5-star rating from 0 reviews and 15 complaints, showing that the majority of students are dissatisfied with driving instruction.
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Terrible management, they try to push to make one more test
Im not satisfied of the system, I try to pass my mock up test, extra levels, and system was stack all the time, it took long time to pass test again, after that I called to book my knowledge test, and assistant told me, you can't pass, you need to make 7 levels (350) questions from beginning. Messy system. Kindly correct it. I think I will leave this school
Booking of parking rta test / refreshment class
Good afternoon,
I passed my internal parking test / Yard assessment on 22-sept-2023 after that i went to book the final parking RTA test, they told me that before RTA test you have to take a refreshment class once you clear it we will book your final test.
On the date of 25-sept i went for refreshment class after finished the class he said to me you're not ready for the RTA test, when i asked the reason he told me that during parking don't press the break when you started going towards the parking you have to go with the same speed. I told him that if the speed is hight we decrease the speed to press the break. This is not a valif reason to stop somone to go for the RTA test.
After that i went in the Room No. 133 and explain the same he told me that you have to take refreshment again. Then i told him to book my RTA parking test and refreshment on the same day. Because I'm doing night duty after duty it's not possible to come for me everyday from jabel to Al qouz branch. But he refused to book RTA parking test and refreshment and told me that you have to come here after 14:30 then you have to book your class.
Now i want to ask some questions.
1. After compeleting the 8 classes of parking when we are going for internal test / yard assessment and we passed the test, what does it's mean? If we are not ready for RTA parking test then how we pass?
2. If you're deciding in the refreshment classes that, somone is ready or not ready for the RTA test then why are you wasting our time in the Yard assessment?
If someone passed in the internal test / Yard assessment it's mean he is ready for the RTA parking test you can't decide that in the refreshment class that somone is ready or not. It's not make any sense to waste someone's time in the refreshment classes.
After passing the yard assessment we are taking refreshment classes to prepare ourself for the RTA parking test or another tests.
File number : JA7443
Schedule
In Jabel ali center sheren (customers service) give me a schedule in schedule on 27 feb is my class i come here to my class in jabel ali al ahli center my teacher is not there they say he go for medical i leave my work and come here for my class the distance between centre and my accommodation is 1 hour now the problem is that they simply say today is not your class and 2nd problem is that they did not inform me or contact me this is not fair
Is Al Ahli Driving Center Legit?
Al Ahli Driving Center earns a trustworthiness rating of 78%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for Al Ahli Driving Center. The company provides a physical address, 19 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Al Ahli Driving Center's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Alahlidubai.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Alahlidubai.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Al Ahli Driving Center's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 13% of 0 complaints being resolved.
- Alahlidubai.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The alahlidubai.com may offer a niche product or service that is only of interest to a smaller audience.
- Al Ahli Driving Center protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- If you purchased a website from Al Ahli Driving Center that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
Misbehaving
Hi
today i had my 2nd class and take day off from duty to attend class but unfortunately once i go Al Ahli school they said you instructor is absent today then send me 133 room.
Instead of apology he is shouting one student this type of behaviour is not acceptable this guy came from jungle
And now there are playing with me to and not providing date for next class such stupid staff i have never seen before i regret the day i joined this centre File HO55347
If the give me back my half of money back i will thankfull
Desired outcome: I need my class date soon
Hi
My Name is Sufyan file HO55347,
I had a class today and because of instructor is absent class is canceled they have not informed me the day before I took the day off from my Office to attend class.
Instead of apologies, the staff starts sending me room to room, 133 room head of instructor has they hired from Jungle this guy attitude is very Bad I have never seen like him the stupid guy in my life.
Now they are playing with me to not give me the next class. Day one they give me schedule and now they change i have attach the schedule also,
i regret the day i join Al Ahli
[protected]
Irregular classes, unprofessional instructors, worst management
Hi there,
al Ahli driving school is worst school in UAE management, schedule, classes, instructors, everything. if they cannot manage, control, fulfill the requirements of students, if they cannot provide on time classes as per student’s schedule, then better they should shut their business, in every stage till final RTA test they wasted my around 60 days, I wasted such a long time, especially in UAE where every minute has value.
2 times I made my learning permit renewal.
I will not refer any student to visit this school.
Unprofessional Assessor
Dear Al Ahli, I would like to complaint about your assessor her name is Fauziah. She is very unprofessional because she is very rude. When she do assesment with student she is very rude. The way she talk make the student stress and depress. Even we doing good she will say bad because maybe she don't like the student. It's very bad put personal felling for the assesment test. Attitude is very important.
Desired outcome: Please brief her to more respect and have a good attitude to the student.
driving assessment
First of all would need information on the speed regulation. If it's a 40km road is it MANDATORY not to go in a lesser speed than 40? On an assessment today the assessment instructor advised me that if it is a 40km road you should never go less than 40 instead above that. I never learnt of such thing from anyone yet. Everyone one who drives say that you should never exceed the speed limit.
Is this the quality of al ahli driving instructors are? If yes then I should 're think of continuing here where I get wrong learning advises on driving.
the internal egyptian male examiner
Dear Al AHli,
I am so frustrated with the unprofessionalism of your Egyptian male internal examiner.
He was so busy using his whatsapp during my exam, and he will only instruct last minute because he is so busy messaging someone on his whatsapp.
Is that acceptable? Is he even serious with his job? Please do something about it, students are not paying for useless and very unprofessional people like him.
Now we need to pay again for exam, can you tell him to focus next time on his job and phone shouldnt be allowed during internal exam. That was my road internal exam and I am really really frustrated!
customer service & money looting
I tried to open the file I think from may 28 till now file not get open for LMV. Before 3 years I got motorbike license from Al Ahli driving center at that time customer service it's ok,
now I experienced very very bad customer service when ever I calling marketing department always busy if they answered they keep say I will call you over and over enough of hearing. Hence it's took too long and didn't get file open due to that reason I request refund on yesterday they said very rudely NOO REFUNDS! The Customer service supervisor Whel don't know how to treat the customer and doesn't have sense. Specially need fire this Whel from the company My worst nightmare and today they said will give refund but we will charge 420AED without doing anything just stealing my hardly earned money.
They don't have any terms and condition according to this these all are hidden terms.
Be careful these are your hardly earned money.
I am complaining about assessment test
Al ahli driving centre they are making more people to fail test.also my now almost 7000 dhs ...and please help me anyone to take actions against to al ahli
Otherwise i should suicide my self please ...i am scared about al ahli driving school
Please take any actions against to al ahli.. laughing and making failing people..please helo me.not only me helo averyone
transportation charges
I booked for pickup and drop services for my driving classes. Initially i was told AED350 where as in my account i was charges AED450. 7 days prior to commencing my driving classes I was told that first day i will have to come on my own so i asked them to cancel the pick and drop as Taxi was more convenient. Al AHLI driving school refused to cancel my pickup drop. I had made all the payment for my driving classes but had not paid till that time for the pick and drop but they threatened me that they will not give me driving classes and forced me to take pick and drop service. The pick and drop was 2 times costlier than taxi.
Is there any authority where i can file a complaint against them. Kindly advise on [protected]@yahoo.com
driving classes
Hi,
I have started driving classes on AlAhli Driving Center, AlQuoz, Dubai. The problem is, If we have training class for one hour(2classes), most of the instructors starts class late by 5to10 minutes and finishes class before 10 minutes of the scheduled time. We have paid for each class and if we do not utilize this completely what is the benefit? Moreover, the learning lessons are written in the book and the instructor has to record the progress of each lessons in the time sheet given to the candidate. But without completing the lessons, the instructor is writing on the time sheet that even the unlearned lessons are trained by him. When test comes, this candidate cannot do anything. Actually for these things there should be proper controlling system like verifying each instructors' activities in training and evaluate that whether the training has been given properly. Most of the candidates are not ready to complain because they are afraid of like, if another instructor does not give proper training.
Thanks and Regards.
cheaters extracting money
Al ahli driving school in al quoz is the worst school to go for learning to drive. They are cheating and looting poor students in broad daylight. They are there to just extract money. My heart used to bleed not only for me but also when I saw so many poor drivers who came there to learn driving and earn their livelihood. They did not even have proper slippers on their feet and this school fails them repeatedly and makes money from them. How can somebody be so heartless. Better al ahli should find some other illegal business where they can have as much money as they can fill in their pot belly. The instructors are of low standards also. There is so much partiality going on in the school in terms of nationality. They treat asian students like dirt even though they are more qualified like doctors and other higher education. They purposely fail students 5-6 times or even more. Somebody should take this issue more seriously and punish these types of cheating driving schools. Such schools should be closed down forever.
i am there with you all. i really wish from the bottom of my heart that such people deserve the worst. the GOVERNMENT SHOULD KNOW about these thieves. they are robbing innocent people in broad daylight.
Please save yourself and your hard earned money from these robbers. go to some other school instead. beleive me, you will gain nothing from these thieves.
They are real cheaters. I have never come across such people. I don't know how the rta does not know anything. I myself have complained to them so many times. I pray from the bottom of my heart that this school and the whole management would rot in hell forever.
I feel i made a mistake to apply license through Alahli. Very Complicated structure no communication with student as long as student is paying. I made a contract through Academic city on that time agent told me that you will get all classes here in international city because i am staying in international city. After my knowledge test Staff of Alqouz refused me to book stage 1 from International city. On day of my first class i came to Al qouz after finishing my job and because of which i became late for 10 to 15 Min. I went to customer service he told me to wait for Instructor he called to him and he came after 10 to 20 min. Once instructor came agent told me you are late more than 15 min so you need to pay i explain to him i came late but not more than 15 min i tried to call on customer service number but as i am getting night classes i was un able to contact in night. Moreover i waited for instructor more than 15 Mins. Why should I pay. first of all Academic city staff guided me wrong 2nd there is no way to contact school in night to inform i am late 3rd thing if i was late why i waited for instructor who came after 15mins. It was not my mistake that i became late i went from International city where you have promised me to give classes. no body cares for customer just Al ahli is thing how to earn money. i was thinking why no Al ahli is not busy school but my doubt is cleared after this that Al ahli is always thinking how to earn money.
Do not ever join in Al Ahali their customer service is pathetic, i was joined as on full package( will Pay around 10000 AED need not to pay anything once after that even if you fail) and when i complete my training classes they are giving delayed classes for assessments eg: if we try to book classes for yard assessment which was conducted by institute they will give dates after 15 to 20 days, now my file is expired and they are saying to pay for it. i had tried to explain every one as my file was expired because you had booked delayed classes its clearly their fault but they are still insisting me to pay the money for file renewal.
I totally agree with all the people who shared their reviews. I am with them. But not sure even this complaint board is of any use or not. My husband joined Al Ahli driving school in early August. As he was having valid Indian license older than 5 years so he had to take only 22 classes and we were charged accordingly. But no the institute is not happy as we had to pay a little less. So they had to recover that money plus other earnings right so they started FAILING him. Starting with Garage parking which they made him clear in 3 tries after that Internal Assessment in which its their practice that they will tell you we are passing you but you have to take EXTRA 8 CLASSES for which again we have to pay money. But still they were not satisfied. They still wanted MONEY. It was time to give FINAL ROAD TEST. So he had to renew his learning license and than give the test. First time we agree it was his mistake in round about so we agree its direct failed. But last week it was his second try and honestly he did no mistakes than also they FAILED him. 12 minor mistakes are allowed but he did just 6 minor mistakes. n 1 major mistake which they told was totally wrong because they had decided to fail him for any false reason. Its their trend that from 3 students they will pass only 1. We have heard this from many many people. They will never pass more than 1 student in one slot. Than again taking the classes and than giving the test. I mean do Al Ahli seriously know what is hard earned money of any person. The time they invest in classes and giving tests. They damn don't think on these point for 1% as well. Seriously they are just interested in money. The day when your count reached 10, 000 AED than they will pass you. Its fixed for them to make money double the amount what they charge. Come on even the person who have license also make some minor mistakes on road. No one can drive 100% accurately. RTA please take some serious actions on this driving school. I don't know about other school but Al Ahli is just a money making school with worst staff ever. We did a really biggest mistake joining them. Please don't join Al Ahli and always go for unlimited classes though they are costly but in the end in normal classes also you end up paying more money than that. Please Al Ahli change the process which ever you are following.
Never even think of joining this school. You will find lucrative offers and coupons offered with cheap rates, but they will loot you in the end by failing you in all tests atleast 2-3 times till they make double than other schools.
PLEASE DO NOT JOIN THIS SCHOOL AS ITS THE WORST !
Hi,
I have spent AED -13, 000 but still struggling to get license.
You are going to loose your money as well as time, patience & health due to bad management .
PATHETIC CUSTOMER SERVICE, FOR ASSESMENT THEY CHARGED TRAINING FEES AND NO TRAINING HAS BEEN GIVEN, IF YOU ASK THEN THEY SAID U DNT NEED TRAINING. VERY RUDE.
This is the most worst school I've ever know. They eating your money and to let you know their tactics is you failed many times and theory test in 1 wrong mistakes. I almost got 6x for theory test in 1 mistakes and never they told what is the mistaken even you ask them. Second worst they failed you for the parking and assessment many times and they will eat again your money. Many instructors asking a favor like free load etisalat or du and sometimes they eating your time. DONT GO THIS SCHOOL BECAUSE THEY WILL EAT YOUR MONEY. This school describe as scam when it comes to money. Better to transfer your file to another school because you will wasted your time and YOUR MONEY. Try to search for school driving in UAE and you will surprised this school is too much complains and too much worst school. Think many times before you enroll in this school. Search first which school is better way and no listed of complain. DONT YOU EVER TO ENROLL HERE.
AL AHLI DRIVING SCHOOL IN AL QUOZ is the WORST SCHOOL to go for learning to drive. they are cheating and looting poor students in broad daylight. they are there to just EXTRACT MONEY. my heart used to bleed not only for me but also when i saw so many poor drivers who came there to learn driving and earn their livelihood. they did not even have proper slippers on their feet and this school fails them repeatedly and makes money from them. how can somebody be so heartless. BETTER AL AHLI SHOULD FIND SOME OTHER ILLEGAL BUSINESS WHERE THEY CAN HAVE AS MUCH MONEY AS THEY CAN FILL IN THEIR POT BELLY. the instructors are of low standards also. there is so much partiality going on in the school in terms of nationality. they treat asian students like dirt even though they are more qualified like doctors and other higher education. they purposely fail students 5-6 times or even more. somebody should take this issue more seriously and punish these types of CHEATING DRIVING SCHOOLS. SUCH SCHOOLS SHOULD BE CLOSED DOWN FOREVER.
I have been driving for the last 18 years and having a valid Oman lic. I was failed 3 times by Emirates Driving School. I can train the Examiners and bet i can drive better than many of their Instructures and the Examiner himself. Ways of making money
Ummmm. I think all people complaining about AlAhli r those who failed.
I went to AlAhli. Passed my all tests in first attempt. Teachers were Good. As I took my classes by Mr. Umar (bur-dubai), Mr.Abdul Dayan Khan (al-quoz), and Mr. Usman (al-quoz). They were all very kind and good instructors. Mr.Malik who took the assessment test told every student his mistakes which caused him failure. His behaviour was same with muslims and Hindus. And i loved tht bcoz thts like a good muslim. Other two intstructors who took my parking test and pre-asesment test were Arabic and they were also very kind persons.
Driving schools can't ignore your mistakes bcoz its their responsibility to send passable students to the RTA test. Otherwise, students will start complaining that school passed me but RTA did not. So that's it only, according to my observation. Atfirst I choosed AlAhli only bcoz I was new in Dubai my documents were not complete all others schools agreed to open my file even without complete documents. While at AlAhli they refused to open my file until I completed my documents. Afterall rules r rules.
The most unprofessional driving centre in the world! Driving instructors don't speak English at all... Sleeping during a student drives a car, its unacceptable. Complete miscommunication about driving rules, school policies and procedures.
al ahli driving school-ways of extracting money
Al Ahli Driving School is the worst service provider in UAE with terrible ways of extracting money from students.
I had a two years old Indian driving license which Al Ahli verified and while applying for UAE license, it helped me in reducing the number of classes to 30.
After failing me in Assessment Test multiple times and giving me extra classes for no reason, I went onto RTA final road test which I passed very easily.
Now, after passing the final road test they want me to produce my native country driving license to issue me UAE license. My Indian driving license is in India and there is no way that I can get it now!
If I do not produce the driving license then they want me to pay extra money for the 10 classes which they only had reduced after verifying my license.
This is just a way of extracting money from people, HOW CAN WE GET OUT NATIVE DRIVING LICENSE WHICH IS IN OUR HOME COUNTRY?
And now there is no one at home who can courier it to me, so I guess I will have to suffer silently once again for yet another devious way to extract money from students at Al Ahli Driving School-Dubai.
The complaint has been investigated and resolved to the customer’s satisfaction.
alhali driving center in dubai
When I decided to make a driver license, I called Al Ahly driving center because it is the nearest center to my location in ALQUOZ. I called the number which is provided on their website on Thu 23Aug. someone called Ahmed answered me; he was very nice and gave me the requested information. I asked him if there are evening lessons he told me yes, we provide evening lessons.
On Thu 30 Aug, I went to the main office in ALQUOZ to register. Carel is the one who helped me in registration, she informed me that there are no evening lessons and Eman the woman which is setting beside her confirmed the same info. They were complaining a lot from the wrong information which is given by the call center. Eman was very much insisted to let me making a complaint in Ahmed in call center for his wrong information regarding the evening lessons. But I refused to do so.
On the same day, Carel asked for the Emirates Card, I thought that it is the company which is Emirates airline card to give me the discount. I told her that it was at home. She advised me to send it by E-mail to her, and I sent it on the same date as per advice.
On Monday 3Sep. I called them again to check about the training permission; Ahmed the same guy from the call center informed me that it is pending due to incomplete document which is Emirates Card. My question is “why their staff waited until I called on Monday to tell me that there is an incomplete document? Why nobody from their side did not follow up with me to tell me that I sent the wrong document?”. Also, I called many times on that day and I resent the required documents by E-mail on the same day. Mr.Ahmed and Mr. Mohamed from the call center answered me on that day and they assure me that they will get back to me and it did not happen.
On Wednesday 5 September, I called that morning to check for the training permission was done or not, the same guy “Ahmed” answered me and he was very aggressive. He told me that I’m the one who made the mistake and I shouldn’t have registered without the complete documents. And it is not his issue it is customer service issue. Actually I could not understand what is the difference between customer services is and call center in their institute ?.
What was more irritation is I called them many times and cost myself so much phone calls to let anybody transfer me to the manger but they were not answer sometimes and the other time is hanging up the phone in my facee .
On Thu 6 sep i went to take my theory lessons and book my practical lessons. After finishing the first 2 theory lessons, I went as per advice to the counter in room 107 to get my schedule. The employee there told me that no available lessons till end of October, I refused this ### and went directly to their Manger Mrs. Faten, she was very nice to me and she advised the employee to create me a schedule, I took my schedule and went home.
On Sep 12, I called them to remind them with the service which i paid for which is picking up service. Someone Arabic speaker refused aggressively to give me his name, and promised me to get back to me, but he didn't. I called again he the same guy answer me and as well refuse to give me his name and hang up the phone in my face.
So this is the service, which I paid for in AL AHLI DRIVING CENTER.
I strongly do not recommend anybody to go their, they are ###ing ###.
The complaint has been investigated and resolved to the customer’s satisfaction.
i booked class 2 weeks ago and i have class today but i was informed today that my class is cancelled and i need to come again to Rebook.
is there any mistake of mine? my time is wasting. institute should arrange my class. why my class is cancelled after 2 weeks without any authentic reason?
Instructor is sleeping
I fully agree with you, Al hali driving center is complete ###. First, they hook the customers through vouchers and then keep failing them through parking test and internal assessment just to make money. On top of my surprise, I had to pay full fee after initial 30 classes but I was not able to get 4 classes together as I registered through voucher. The people are very unprofessional, mostly from Egypt and having no sense of customer service. The customer service in-charge doesn't entertain walk-in customers, you have to take an appointment which is normally not the same day, meaning you have to take another trip and spend your hard earned money in taxi just to register your complaint with manager. My case is still hanging with Alhali since nov 2012 as they have failed me 3 times in internal assessment. I have already completed 56 classes without even taking RTA test. There should be some responsibility in psss/fail to the competencies of the instructors. NEVER RECOMMEND ANYONE TO AL AHLI...stay away with this institute !1
Overview of Al Ahli Driving Center complaint handling
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Al Ahli Driving Center Contacts
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Al Ahli Driving Center emailscare@alahlidubai.ae100%Confidence score: 100%Support
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Al Ahli Driving Center addressAl Asayel Street, Al-Quoz Industrial IV, Dubai, United Arab Emirates
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Al Ahli Driving Center social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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