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Dubai Driving Center
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Dubai Driving Center
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9 complaints
1 resolved 8 unresolved
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2:47 am

Dubai Driving Center - Clearance letter

After visiting Dubai Driving Center in Al Qusais on 25th February

Paid I don’t even know what kind of old bills for amount of 1500aed. I requested clearance letter as I will be sooner or later transfering to another school to finish my license.

I was told I will be in contact of 3-5 working days to collect my Clearance letter.

Since 25th of February no one ever contacted me again!

I called several times. No one is picking up of course.

11th of April I called and finally reached an agent who was already annoyed that she have to talk to me. I told her what was the issue. And she told me that the lady who is in charge of that will come at 11am. And that she will call me back.

And of course no one called me back. And after trying to reach them still I cannot reach to anyone.

I need that Clearance letter.

Thank you!

Desired outcome: I’d appreciate your response and to get clearance letter. Thank you.

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7:32 am
Verified customer This complaint was posted by a verified customer. Learn more

Dubai Driving Center - Failed u without any valid reason

Hi. I joined ddc alqusais branch bcoz they offer discount, but till now i have paid around 8000 aed which is equal to the unlimited package. If u dont go for unlimited package they failed u internal assessment and u have to pay for classes and test fees. Same for rta exams. They fix lady examiner for females and they r veryrude . Without any valid reason they failed and dont have written results for internal road assessment. Only making money and nothing. Although some instructors are very good

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Dubai Driving Center - Initial driving assesment test

Hi my name is arif bin abdul hameed I am student of your school today I have went for initial driving road assesment test for a silly reason the instructor made me fail the situation of the road was there was ah heavy vehicle in front of me and it was 70 road I was little slow means above 50 and suddenly told to u turn in the signal and I was around 55/60 speed and for this he told I was too slow and made me fail for such a silly reason I think this is your schools trick for making money

Desired outcome: This problems faced by students need to cleared

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4:41 am

Dubai Driving Center - Complaint about Training

Dear sir,

t your training. I have RTA parking test on Wednesday. Before the RTA exam, I called to enroll in 2 classes for parking training. Schedule department staff said. We can't book training for parking and he asks me to inform to the trainer that when we go to class.

When i go to class i can't get parking space for training.

you conduct RTA test on Saturday also but unfortunately now no weekend test.

Thank you

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4:34 am

Dubai Driving Center - Test dates are too far away.

I am a student of Dubai Driving Center (DDC). I joined this particular driving center because they offered me within 1 and a half months of time period everything will be done. But the date I got for RTA smart yard test is 17 days far. One of my friend joined in Belhasa but he is getting dates within a week. I regret for joining DDC. Worst service ever.

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Jul 27, 2021 4:18 pm

Im student in dubai driving center exactly in dubai investment park branch i have recieved bad customer service today from one staff from Philippines she was in customer service she answered me in bad way even her body language was not nice at all . Just because im asking her questions about booking and i have right to ask
Please do the needful and teach them customer service

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2:13 pm
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Dubai Driving Center - cheating, horrible customer service, racism

The staff fool you by telling you price will be very low around 5000 what the guy told me. Till now I've payed around 9000 to your money grabbing institute. I wouldn't mind if it was my money but it's my dad he screams and insults me so much every time I fail but what do you care you guys just want money nothing else. I still do not have my license the...

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1:05 am
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Dubai Driving Center - driving lessons

I have recently started driving lessons here, but feel that I've been completely mislead. I was told that they don't do driving lessons past 5.30pm but their website says they do lessons from 8pm - 10pm. I've also been told it would cost extra to do shift training but their website says the overall cost is the same as regular training. I feel that as a...

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3:59 am
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Dubai Driving Center - service

DDC is a worst driving center in Dubai. Classes will never starts on time and I always waste time to locate the instructor and car. Failed assessment test three times with silly reasons. Staff there in the center is unprofessional, they dont have value for the time & money of other people. They will give you time for test but it will never start on time...

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10:07 am
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The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
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Dubai Driving Center - cheating

Greetings! I write to you to share with you my unpleasant experience and complaint about a driving school-Dubai Driving Center. The school mentioned above, from outside, it looks like just a normal driving school, that's what fooled me to decide to take classes with them at the beginning. However, that was not the true story, my nightmare just began. I...

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