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AIRTM Customer Service Phone, Email, Contacts

AIRTM
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4.5 1 Complaint
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AIRTM complaints 1

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1:51 am EST
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is happening when I am trying to send funds to existing airtm user, When I click on send then the error shows up, the support is horrible, when I contacted support they will say they are working on your issue, but never responds back, and they wont let you free, they will scam you in this way, This is new way of scam,Please solve my problem, My ticket id is 1903940

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Is AIRTM legit?

Our conclusion: AIRTM stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights AIRTM's reputation as a trustworthy leader in their field. Customers can rely on AIRTM's services, assured they're dealing with a highly reputable and fully legitimate company.

AIRTM earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

AIRTM resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

The age of AIRTM's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Airtm.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Airtm.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up AIRTM and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Airtm.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from AIRTM.

However ComplaintsBoard has detected that:

  • We have received reports that the website associated with AIRTM is selling fake products. If you are considering purchasing products from this website, it's important to do additional research, verify the website's legitimacy, and consider contacting the manufacturer to determine the authenticity of the products.
  • Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
  • We conducted a search on social media and found several negative reviews related to AIRTM. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About AIRTM

Screenshot AIRTM
Airtm is a digital wallet and peer-to-peer exchange platform. It allows users to store, send, and receive money in multiple currencies, facilitating exchanges between different forms of money, including cryptocurrencies. The service aims to provide financial access and liquidity to emerging markets.
How to file a complaint about AIRTM?

Here is a guide on how to file a complaint or review about AIRTM on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It can be found at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with AIRTM in the 'Complaint Title'.

4. Detailing the experience:
- Mention key areas such as transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about AIRTM on ComplaintsBoard.com.

Overview of AIRTM complaint handling

AIRTM reviews first appeared on Complaints Board on Dec 6, 2023. The latest review Transaction failing was posted on Dec 6, 2023. The latest complaint Transaction failing was resolved on Dec 06, 2023. AIRTM has an average consumer rating of 5 stars from 2 reviews. AIRTM has resolved 1 complaints.
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AIRTM Category
AIRTM is related to the Fintech category.

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