SUBMIT A COMPLAINT

Air Chinadelayed luggage

1
K Sep 14, 2018

I am writing in regards my luggage lost. We flew with Air China from Vancuver to Dubai through Beijing. My luggage appeared to be lost when we arrived to Dubai and we have made report at the airport on arrival which take us a few hours to complete the process. We have not had any clothes so I had to buy new. We had our suits in the luggage because we came to Dubai for business purpose. Unfortunately because of Air China fault lost luggage, we had no choice but to buy a new for important business meeting. The meeting was on 5th September 2018. I have received luggage too late just yesterday- 6.09.2018. I would like to request to compensate my damages. Regarding Montreal Convention I am eligible to get compensation for lost luggage, huge delay and my expenses that I was force to pay. i have sent an email to customer relationship and I have been contacting Air china in Dubai.

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