I was sent an email from AI Global Media on behalf of their Wealth and Finance Publication that "after months of in-depth research, Wealth & Finance INTL has awarded you the title of Best in Funds 2016 – US in recognition of your hard work and success over the past year." Upon initial review of the email and website I thought perhaps it was a legitimate award platform and engaged with them for more information on what we had won specifically. It took three emails from me to find out the title of the award being offered our firm. I agreed to the award and expressed interest in their plaque and trophy marketing package. I was sent an email with an invoice and credit card processing information from another individual at their firm the day I departed for vacation. Upon return I did some additional research and responded to the email that I was not interested in proceeding with the marketing package. My research had revealed that this award process was a scam and that while the publication was legitimate, all this company does is award random companies, random award titles and then charge them for marketing packages in order to be recognized for their award. The publications have no legitimate publication material and are simply full of page after page of random awards every single month.
I was contacted back from my email stating that per there terms and conditions (which I was not explicitly provided until the day the invoice was sent) that I was beyond the 24 hour cancellation window and owed them 50% of the fee for the package if I wished to cancel.
This company has built a platform of exploiting companies by offering falsified awards in order to charge for marketing packages that it buries hidden terms and conditions within to guarantee collection of payment. A legitimate company would not force an unwanted service package upon their customers or have hidden terms to enforce payment for services not provided. They may have a legitimate business license but their practices are 100% unethical.
The complaint has been investigated and resolved to the customer’s satisfaction.