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Agoda

Agoda Company Pte. Ltd.

30 Cecil Street, Prudential Tower № 19-08
Singapore - 049712

Customer Service

+65 63 297 537(Singapore) 68 123
+1 866 656 8207(United States) 13 39
+1 416 216 4151(Canada) 6 22
+44 203 027 7900(United Kingdom) 22 34
+61 280 662 868(Australia) 10 43
+64 93 391 656(New Zealand) 2 6
+43 720 380 085(Austria) 2 3
+32 26 200 818(Belgium) 4 4
+33 185 148 161(France) 1 5
+36 14 292 234(Hungary) 0 4
+49 698 679 9066(Germany) 1 10
+972 722 713 343(Israel) 2 5
+39 238 591 359(Italy) 4 6
+351 210 609 454(Portugal) 0 5
+7 495 705 9247(Russia) 3 5
+34 917 547 020(Spain) 1 7
+41 315 479 055(Switzerland) 3 5
+973 16 196 662(Bahrain) 4 6
+86 400 821 8877(China) 3 5
+852 30 711 201(Hong Kong) 8 20
+91 226 101 4585(India) 19 22
+62 212 188 9001(Indonesia) 5 17
+81 357 679 333(Japan) 6 11
+853 62 625 205(Macao) 4 7
+60 320 531 869(Malaysia) 115 53
80 074 317(Oman) 14 12
+63 22 469 092(Philippines) 54 54
+966 115 108 738(Saudi Arabia) 17 14
+27 118 446 064(South Africa) 9 12
+82 260 222 443(South Korea) 4 8
+886 287 231 285(Taiwan) 3 7
+66 20 164 106(Thailand) 8 18
+84 284 458 2393(Vietnam) 5 13
+971 43 197 490(UAE) 11 29
+55 114 280 5290(Brazil) 1 9
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Complaints & Reviews

Agoda Company Hotel booking refund — Unable to contact agoda for the refund

I have booked agoda for the hotel booking in singapore but due to current situation of covid 19. Singapore give a travel advisory that visitors from ASEAN countries unable to enter the country. So i want to refund the hotel booking as it's not our fault that we can't arrive in the hotel. I have contacted the agoda customer service but no answer i also emailed them but no response at all. I contacted the hotel but they said they are not involved they are only third party receiving a booking from agoda. The hotel is not willing to help too .

Please agoda return my money i paid you full.

Regards,
Mary rose Bumactao

Agoda Company Fraud transaction made on Agoda.com — Fraud with Agoda.com

I am charged around 48000 rupees on a Agoda booking done today which we never did. I never did any booking today. I received a message on phone that my HDFC card is charged with this amount for booking done on Agoda.com.
I have used my card to make bookings in Agoda.com last year but nothing done today.
This is a fraudulent transaction.

This is too much money and request to be resolved.

Agoda Company hotel booking — I cancel a booking with in seconds of it being booked because it was done in error and they refuse to refund me

booking # [protected]

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