The complaint has been investigated and
resolved to the customer's satisfactionResolved Affiliated Workers Association [AWA] — Scam
resolved to the customer's satisfaction
I was contacted by a salesperson on the phone concerning health-care and as I am low income with pre-existing conditions health care has been impossible to find. I was told that this plan covered emergency room, hospital admittance, labs, xrays, doctors visits and prescription costs. The truth is that the pharmacy discounts are a better deal than the plan and I had an emergency run to the hospital and out of a $2000+ bill exactly $275 was covered. I have had this insurance for 1 year paying faithfully but not needing to go in and I'm very disappointed that now that I do need it, it is not there for me. They have also had the gall to increase premiums.
I am currently trying to cancel my membership so that I can pay for my hospital visit. The book sent to me says that in order to cancel you have to email a cancellation form to them. The form is supposed to be included within your packet. It is not. I now worry about what it is going to take to leave this. I feel rather foolish and hope that others will learn from my mistake. I also know that I can still be a target since I have no health insurance and no legitimate insurance seems to be available to me as an unemployed person.