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Aeromexicoservice fee

1
P Sep 05, 2018

Hello, my flight reservation number is ZGGYYU. I booked two air tickets from Montreal to Mexico city on Dec 24th, 2018 with a price of $529.52 each. I first tried to book it online but something wrong with my credit card that won't allow me to book it then, so I called the Aeromexico customer service to help me book the tickets, but seems they charged me an extra $19 for each tickets. I wonder what it is? If this is the service fee, the agent I was speaking to did not inform me about it and also I did not expect the fee to be that high and put on every single ticket. I would request a refund of it please.

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