The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Advance Cash USAscammers

Advance Cash USA called me several days ago from [protected]) claiming that I owe them $300.00 for a payday loan which is a lie, they also stated that they knew personal information about me such as my SS#, Bank info. etc.etc.etc. when I ask them to provide documents of proof that I owe this loan their answer was "it's paperless" lol...They are also harassing my personal references & friends with threats saying they will be responsible for the payment if I don't pay it...I am very concerned because they have my personal information and using it to try to scam money from my friends. The ones I spoke with are Shawn Martin/Richard Wilson, they have a heavy accent-Indian or middle eastern. They are know to have many numbers & names. Another number they use is [protected])...I filed a complaint with the FCC, State Attorny General, and the Federal Trade Commission...These "Scammers" Must Be Stoped!

Responses

  • Si
    Sick of The Scammers Sep 12, 2017
    This comment was posted by
    a verified customer
    Verified customer

    I received the attached email below. What can I do. I have sent the information to the Consumer Protection Agency, Attorney General's Office., etc. I am so tired of this mess. Please see below.
    Reference: Docket Number: [protected], Case File: GT - 64672 Lawsuit Notice.
    PD
    PCS Dept
    Reply all|
    Today, 3:31 PM
    PCS Dept
    Notice

    LOAN INFORMATION:
    DOCKET NUMBER: [protected]
    CASE FILE #: GT - 64672
    PAST DUE AMOUNT - $965.95
    CREDITOR - ACE CASH SERVICES

    Accounting Department of Ace Cash Services has marked this case as a flat refusal and press legal charges against you.
    We are legally obligated by the local laws and clauses of the promissory note to proceed further with legal charges.

    Consider this as a final warning. And we will be Emailing/ Fax this issue to your current employer to make sure they take strict action against you. Your salary wages will be garnished too.

    The total outstanding of $965.95 amount has been overdue and you have ignored multiple requests to make payment. The legal proceedings and amount which the court orders, amounting to $3931.08 must also be paid, in addition to the debt. If you take care of this out of court then we will release the clearance certificate from the court and we will make sure that no one will contact you in future.

    If the full amount of total outstanding is not paid, we will begin the legal action, without warning, for a court order requiring payment. We may also commence insolvency proceedings. Legal proceeding may affect any credit rating. The legal proceedings and any other amounts which the court orders, must also be paid, in addition to the debt

    If you want to resolve this matter contact us thru email or call us within 48 hours at +[protected]
    Between 9:00 AM to 6:00 PM (EST)

    Ace Cash Services
    Phone: +[protected]
    Department of Law & Enforcement(ACS)
    Copyright © 2017 ACS | Privacy | Terms of use

    0 Votes
  • Ca
    Candace Renae Apr 28, 2015

    Just got an e-mail from a Brian Smith from this company stating that I took out a loan for 400.00, now I owe 1245.35, can settle for 745.35; or go to court and pay 3896.35. Ha Ha...Don't think so...Never got a loan from this company.

    0 Votes
  • Lo
    Long Ranger Jun 18, 2014

    I have been getting calls on a regular regarding different Internet loans, they call saying that they have my location and they are sending the police to my place of employment, one even said that I can get out of it if I pay approximately 12k for legal restitution or I can just pay a sum of $1250. These people are scam artist and I believe I have even paid one off not sure if I owed or not.


    It has to be something done about this. Hackers, Scammers, Shooters all of it this world is going to the pits.

    1 Votes
  • Mi
    miahamlin Feb 17, 2014
    This comment was posted by
    a verified customer
    Verified customer

    my huband called these people to take out a loan they told him to go to walgreens an purchase a preloaded card with 250.00 on itt call them back give them the code an they called him back an demanded another 250.00 they said his loan didnt get approved with the first 250.00 he didnt do it an now they wont stop calling the house they have my bank account # ssn# i will be going there tomorrow morning cause my bank is closed today one of the guys names is julian marshall an the other is joe wilson an the are indian accent or middle eastern speaking the number is [protected] ex 171

    1 Votes
  • Wo
    Wolf78 Aug 13, 2013
    This comment was posted by
    a verified customer
    Verified customer

    That's so strange! I'm from germany but I've a friend in USA who was scammed by them!

    1 Votes
  • Cy
    cyauch Aug 13, 2013

    This is now 2013 and it is still happening I was contacted by a MAX JOHNSON he left a threatening voice mail. I then called the no. [protected] an talked to Danny no last name he threatened to have me put in jail, take my drivers licence, call my work, my family an friends I had 3 hrs. to pay 585.82. How can they keep doing this it is not right my bank statement will prove i dont owe anything to advance cash usa.

    0 Votes
  • Ke
    keep one eye open Jul 29, 2013

    I just about fell off my chair when I answered a call from [protected], a foreign man stating he was Travis Walker and Advance Cash USA was filing charges on my SS# and my name for some "loan" I never ever applied for. Telling me my bank could not cover the 90.00 "terms of Agreement", therefore, I STOLD the money and a Marshall will be out to my residents within two hours with a warrant to arrest me, that I better seek legal counsel, and have them present at the time this Marshall arrives. Well, I FLIPPED!!! Then I calmed down, researched this and found I was ALMOST scammed. I also have been receiving the 0000 phone calls. Its just safer to do business on the phone or in person

    0 Votes
  • Te
    teiya May 27, 2013

    the same thing happen to me from these people and i never even heard of them and they say if i dont pay i go to jail so i filed a fraud alert on these people so i am praying for the best

    0 Votes
  • Mr
    MRS TAYLOR 2010 Jun 25, 2012

    These same people having been calling me harassing me telling me that I owe for a loan that I never even took out. I was going to get the loan from Advance Cash USA and I added all my info but then I decided not to go threw with it because of the high interest rate or because they wanted u to pay it back to soon. So I decided not to proceed but my info was still in there system. So now these heavy accent Indian men keep calling my house talking bout this is officer Jones or officer Jordan. And we are contacting u about a criminal matter. They have been contacting me since September 2011 and my response has been to take me to court then cause I never received a loan from that company and I have proof from my bank statement on the month in question and there is no loan that was transferred in my account from Advance Cash USA. And they still harass me I cant tell you how many times I have cussed them out this last time( WHICH WAS TODAY) I talked to them they told me good luck with the state police I think he recognize my voice from the last cuss out lol.

    0 Votes
  • Ka
    karen joe Jun 12, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I received a call from a Lawyer claiming to collect a debt from a cash advance, Advance Cash USA. They are claiming that i took out a $300 loan and are willing to let us pay the $300 back without interest. This is a scam as i never took a loan with this company ever. Somehow they have my personal information and have also my e-mailed address . When i asked for documentation we were told it was a paperless loan,

    0 Votes
  • Mi
    Milec3679 May 24, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Has anyone received a phone call from a 323 area code? I am on the phone with them right now and have no idea what they are talking about

    0 Votes
  • Ti
    Tiffany Lajzer May 20, 2012

    I got a similar phone call today stating that my husband took a payday loan out in April of 2012 which he did not also as we have a prepaid debit card through walmart there's no way as they clearly state that they do not allow you to put payday loans on their cards. The number was a california number [protected] I could not understand their heavy thick accent but they had my husbands social security number and they were contacting his work to have him fired, his drivers license was going to be revoked and his ss# blacklisted and have him arrested for 6 months. When I told him that you can not sue someone or arrest them for something that he did not do that was illegal he got mad told me to have a nice day and hung up. These people are ridiculous.

    0 Votes
  • No
    noones business Apr 19, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Yes it happened to me too!!! John Ferral an indian man called and said he was from crime and investigation message on machine we played over and over could not understand him!!! So we called a.s.a.p. [protected] kept saying my ss# was used in a fraud and we owed $722.00 or $122 could not understand allot of what he said. We had him on speaker and he told us to take off speaker so my wife could not hear the conversation and I told him my wife does the internet so she needs to listen! He got upset and hung up!! Stop these horrible people who think we're bored!! Doug

    0 Votes
  • As
    assilem514 Apr 17, 2012
    This comment was posted by
    a verified customer
    Verified customer

    [protected] ca;;ed stating it was Ben with PCS stating 3 charges are being filed against my name and SSN, and I would havfe to go to cour in NY, I then questioned with who and they stated Advance Cash USA and I knew automatically that this was a scam. So after listening to there bulls**t then then informed them that threatening a lawsuit, or arrest is illegal and in violation of the FDCPA and they can be fined. I also informed him that they are not to call me again. I did not take out any payday loan from advance cash usa nor Cash Advance USA and I the e-mail to prove it. I also informed him the internet loans are illegal and unenforceable in my state of VA. The payday loan companies must be licensed to operate in my state. I then also informed him that I can only be taken to court in my state. I then stated not to call me anymore.

    0 Votes
  • Br
    BROWN44 Mar 09, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I too have been called numerous times. Martin is know telling me to fax acknowledgement of payment. They are calling my parents and job, i don't know what to do anymore .they are telling me to chow up in county court in NY and giving me a file number.

    0 Votes
  • Ta
    tammystimson Mar 08, 2012

    i have been called for the past 5 days exact same story as all of above the name of the idiot that called me is Dan Wilson [protected] i to will be filing a complaint. they called me at work. i freaked out on them came home and called them back---they would not give me any info just that i owe them.. i do not have a bank account and i have NEVER used a business like that. i to do not feel the need to borrow $200.00 and pay back $400.00 i am already broke!!! these people do need to be stopped!!!

    0 Votes
  • Ca
    Caliallye Feb 17, 2012

    Yesterday I got 38 phone calls from these guys! Sometimes, there would be no answer. If I didn't answer, they rang TWELVE times in a row, non stop. When I finally spoke to "Mr. Patterson, " he started rattling off that I had to be in New York on Feb 24, and would not stop talking even when I told him I wanted to get something to write it down. Since I had worked over night te night before, I totally lost it and screamed into the phone. I called my local police, who have not yet responded. Called the phone company, who offered "a service" for $4.99/mo. that would block the call, but only if I had the phone number. All these phone calls had been from "unknown" phones. And I called my bank, to change accounts.
    I finally called back to the one who would at least let me talk. I told him that "Your Mr.Patterson" had endangered my life, since I am a diabetic, and I was so upset, that my blood sugars had dropped to dangerous lows, which was true, and that because of his continued phone calls, I was unable to even call 911. This was NOT true, because I was way too busy trying to get glucose into myself to try to use the phone, but I do wonder if I would have been able to call out at the rate the calls were coming.
    "Mike" told me I still had to come to New York on Feb 24. I told him, I didn't care anymore; they would have to stand in line, I owed $20, 000 in credit card debt, and they would be able to get anything from me, even if they tried to attach my estate if I died. (also true). At this point, It became surreal.I had had no sleep, and just suffered a hypoglycemic event. I told "Mike" that I would be at hospital for two weeks, then I would come out "with others like me, who were dying because of these financial matters (having had my disability checks from a broken back suffered at work go down $200/mo, and I literally often have to go without my insulin or food because of this), and that we would "Occupy Wall Street" with those of us who were dying." "Mike" started saying, Okay, okay, I will put stop to your phone. No more calls. Don't call here anymore."
    While I entertain the fantasy that I was just so obnoxious that even THESE scam artists didn't want to talk to me, (If I had died, would it be manslaughter?), I really think that it was just being told they'd have to stand in line, and couldn't get anything, even from my estate, that did the trick.

    0 Votes
  • Ca
    Caliallye Feb 16, 2012

    @ wildcat! Yours is EXACTLY like mine. They are calling me four and five times a day each, twice today while I was on the phone with the other one! One person, Mr. "Patterson" will not even let me talk, just keeps threatening me. They both have heavy Pakistani or Indian accents.
    There are two different stories: one is that I took out the loan, and the other is that a friend of mine took out the loan. Both originate in New York City. I know for a fact that this friend has never spent more than a few hours in New York, waiting for a plane connection.
    One fellow, "Mike Willis" says he is the manager. I told him that I had only been in New York three times in my life, but indeed in 2005, my wallet was stolen, so perhaps it would be a matter of identity theft. He said it would cost about a thousand dollars to prove this. I told him that I could research the police report number. I had told him I was on long term disability (permanent, actually) because of a broken back. Since the "bail out" my benefits have gone down my $200, I had told him, and citing what had happened when Chase bank took over my previously very low interest rate credit cards, said I could not afford that. But even so, I have never, ever, not paid my credit bills, or even been late, except when lose had briefly closed my bank card so that the prearranged payment didn't go through. I told him I pay my entire disability check to the credit cards, then charge back what I need to eat.
    He then said he could help me prove it, if I gave him the credit card numbers. I was at a friend's house to use the internet, so I didn't have them, but at any rate, then Chase cards were not open, so I didn't have them anyway. "Oh, no, I don't need those. I need the debit card you pay them with!" I refused to give that to him, and told him i would have to research his agency through the internet for independent corroboration, which he could surely understand, since we were dealing with identity theft here.
    The first thing that came up was this site.
    "Mr. Patterson" and "Mr. Willis, " indeed!
    The phone numbers they gave me to call them back were [protected] and [protected].
    @ FKEY: Thank you! I am going to go register now.

    0 Votes
  • Cm
    CM4 Oct 11, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Travis Walker said that he was from legal department of Advance Cash USA and that I had not paid a debt of to that company. He could not give me the date of loan, how much and who the company was really. He wanted me to use a prepaid visa to pay $845.32 immediately so they didn't press charges on me for not paying the loan back. I don't even have a loan from this company.

    0 Votes
  • De
    Debbie A713 Aug 04, 2011
    This comment was posted by
    a verified customer
    Verified customer

    i don't know how they are getting all this info on everyone, this is scary

    0 Votes
  • De
    Debbie A713 Aug 04, 2011
    This comment was posted by
    a verified customer
    Verified customer

    This has been happening to me for over 10 months now threaten them right back, they lay off for a while and then it starts all over again they even got my sons cell number we don't know how that happened i am fed up with this crap we have to stop these crooks.

    0 Votes
  • Ra
    Rambo1020 Aug 04, 2011
    This comment was posted by
    a verified customer
    Verified customer

    These criminal people they coming from another country to still money from american citizen.
    Other number they are using is [protected].
    Be aware also they know your social security number and your full name.

    0 Votes
  • Cj
    Cjonas Jul 27, 2011

    They have been calling me as well for the past few months off and on. Now they are calling from a Houston Tx number, but it's the same people. I have had to change my bank accounts and everything because they got ahold of my personal information. The latest calls I have let my husband deal with and the "person" on the other end started getting loud with my husband saying they were going to put personal body parts in places of me, his mother and sister. I have reported this to the BBB and Attorney General's office as well. I am so sick of this!!!

    0 Votes
  • Fr
    Frustrated in Texas too Jul 21, 2011

    They are calling me from a California # [protected]. I admit I have had payday loans, but not with Advance Cash USA and there has always been documentation. They claim $300 was deposited in my account in October 2010. I checked my bank statement and there has not be any money deposited to my account from Advance Cash USA. I have talked to Harry Brown, Frank Wilson, and Jack Wilson. How many Browns or Wilsons do you know with a heavy accent?
    This is very frustrating. Some of us rely on help from time to time and people like this just make your issues worse.

    0 Votes
  • De
    Debbie A713 Jul 08, 2011
    This comment was posted by
    a verified customer
    Verified customer

    this is totally a scam DO NOT GIVE THEM any info, i turned them into the Federal trade commission. also tell them you contacted your attorney and they will back off

    0 Votes
  • Am
    AMD29 Jul 08, 2011

    I was just called and threatened at work and my friend got a call yesterday from this guy "Sean Miller", heavy heavy accent, he told her she was responsible for my alleged debt for this payday loan. He threatened to put her in jail. My husband just called the number that showed on the caller ID and the guy would not give him any information other than he was located in New York. My husband said the background sounded like a factory not an office setting. My opinion is that these people hacked into companies and that's how they got our information.

    0 Votes
  • Uh
    uhrick34 Jul 06, 2011
    This comment was posted by
    a verified customer
    Verified customer

    These people have been calling me for several months off and on and will not stop!! I owe them nothing and they will not quit!! I have reported them to the police department I have called them the same way they call me and they just will not quit. The number they gave me ti contact them is [protected] with a fax number of [protected]. They said I owe them money for a cash advance and have called my work and everthing this is horrible to be harrassed in the USA by people that probably should not be here anyway!! The police have been unable to contacy them because they change numbers. I filed a complaint with the Att. General today I am so sick of this. I have had the same phone number for 10 years and should not have to change my number due to ignorance!! Someone needs to STOP!!! This!!!

    0 Votes
  • Li
    Liliansmith Jun 23, 2011

    I got calls from this Kevin Wilson he has a Indian accent ad he keeps calling my job saying that I got a loan true this company and that I owe them money I ask him to give me the number to this company and he got upset and told me that his clients are going to sue me for fraud

    0 Votes
  • Ti
    Tink 57 Jun 16, 2011

    The same thing has happened to me. A man with a heavy Indian accent, I asked to speak to some one else due to the accent & he said he would talk slow so I could understand. Of course He tried to get me to pay 399.00 that he said I got a loan in Dec. 2010. So does anyone have the phone # for the Federal Trade Commision so I can call.

    0 Votes
  • Qu
    QueenReiRei Jun 14, 2011

    Total scam! I got a call from these losers 3 times in a matter of hours asking me to call them back at [protected] when I asked for the company name I was told Advance Cash USA and that it was an online loan, he said he was with a third party that was trying to collect before it went to court. When I demanded the phone number for Advance Cash USA because I never got a loan from them he switched his story to say that he was with Advance Cash USA. When I insisted on the information he stuttered and said he'd check on it and give me a call back, I don't think I'll be hearing from them anytime soon!

    0 Votes
  • Di
    Divapoo Jun 14, 2011

    I have got the same phone calls today stating I got a payday loan on line but wouldn't give me any info regarding the pay day or loan company. How do I stop this

    0 Votes
  • Sh
    sharl18 Jun 02, 2011
    This comment was posted by
    a verified customer
    Verified customer

    That is the same thing they do to me they have my information, my ss# and all telling me i owe them money they calling me from phone number [protected] they are scammers

    0 Votes
  • Un
    Underestimated12 May 12, 2011

    I have received the same exact phone calls today from a [protected] number with a guy with a heavy accent Indian, I'm guessing. He said his name was Steve Butler from public credit services stating I had a legal case spending against my SSN and Name. He stated that I had took out a loan from Advance Cash USA and never paid it back. I too thought I filled out a FAFSA student loan but it was the wrong website. These guys have to be stopped I'm filling a complaint as well.

    1 Votes
  • So
    SofiaH May 09, 2011

    I recently recieved a phone call at my place of employment from a man stating to be William GIlbert & another named Harry Brown. I was informed that I owed $300 plus fees. Both men had very strong Indian accents, they are claim to be from American Law Firm or Group on behalf of Advance Cash USA or Fast Cash. They are harrassing my school secretary and won't stop calling me. I have contacted my Indentity Theft people and they are working with me on this issue. This is all a huge pain to deal with. I am so frustrated.

    1 Votes
  • La
    larry lilliman Apr 25, 2011

    Hard times sent me into the "panic mode" and there was CashNetUSA. These people are are so irritating that I am fixing to remove my home phone line, get a new cell phone, tell whomever I may have used for a reference to tell anyone calling for me that they do not know me, and move. Payday loans come under our Uniformed Commercial Code which dictates any creditors remedy to collect this type of loan when in default. These people, CashNet, have called my home Sixty-three times through as many as 3 to 5 different numbers, over the last 7 days-(including a holiday) I agree that these people should not be in business. I cant help but to wonder if anyone has ever used them more than once.

    1 Votes
  • De
    Debbie A713 Mar 09, 2011
    This comment was posted by
    a verified customer
    Verified customer

    call the Federal Trade Commission, then tell these guys you have a attorney and you want paper documents sent to you asap, that will stop them, they were calling me eveyday sometimes 6-8 times a day so i fixed them, you have to be stern, do not let them get to you.

    1 Votes
  • Du
    Dustyrose496 Mar 09, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I received a phone call from an Eric John and Daniel Smith regarding a payday loan of $300.00 from Advance Cash USA supposedly, He had all my personal information and has stated that I will be sued if I do not pay $359 imediatly. The phone number calling me is [protected]. Please someone tell me how to make this STOP I am going crazy...

    1 Votes
  • Pa
    paubernal73 Feb 25, 2011

    In my case, I do have payday loans out, however, they are in good standing.. what i did is i called the payday advance places, and they transferred me to the fraud dept and stated this is a SCAM.. that if i owed anything, they would defer me to their collections but it's within they're own company... so yeah.. pretty dumb, cuz the lady that answered my call said i shouldn't call the payday place, because all communication had to be through them.. yeah.. right.. haha..

    0 Votes
  • Sh
    Shannon36535 Feb 19, 2011

    Next time you hear from them, let them know from them moment you identify yourself that you are recording the phone call, also let them know any other communications & all phone numbers from this point on will also be recorded because you feel threatened and that you feel you are being scammed and until they can provide you with legal documents proving who they are and what they are trying to collect you will not send them any money per the FBI . (this is what I was told to do by the FBI) This deters alot of these scammers from calling over and over. Get a cheap recording device and use it! Call your local police and file a police report as well as the 3 major credit bureaus and the social security department cause they have your numbers. The FBI website also has an email link on their site to identity theif crimes. You can email them as well. This is a classic scam where you have sent your information online to someone and these people have it.WHATEVER YOU DO, DONT SEND THEM A PENNY!

    0 Votes
  • Jo
    joe ference Feb 19, 2011

    I recieved numerous calls from these people stating I owed them $380 from some cash advance I never heard of. I cheked my bank statements and found no record of it. I then looked up the company on thr internet and they had no record of me. These people with very heavy accents said they will take me to court, I said go ahead I will fight it all the way. Also when you call them they answer Legal Department but give no company name.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.