How is Adorama’s rated by photography and electronics enthusiasts?
Adorama’s earns a 3.1-star rating from 16 reviews and 61 complaints, showing that the majority of photography and electronics enthusiasts are somewhat satisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Sort by:
Non-response for bad product
I purchased a product (2g SD card) from Adorama Camera, Inc. 42 West 18th Street New York, NY 10011 and it would not work according to specifications. I wrote to them on their web site at (http://www.adorama.com/catalog.tpl?op=Contactus) and received a response that they would contact their purchasing department to handle. Now after several months and several emails - that first response was the only response. I expect I will never hear from them but wanted to post this email somewhere for others to beware this company. Thanks...
Overview of Adorama complaint handling
Adorama reviews first appeared on Complaints Board on Jul 18, 2007.
The latest review Great service from Adorama was posted on Mar 3, 2024.
The latest complaint I had high expectations for the lens-ordered a **** mount for my a7iii was resolved on Feb 18, 2024. Adorama has an average consumer rating of 3 stars from 77 reviews.
Adorama has resolved 26 complaints.
Collect Your Trust Badge
Be recognized for outstanding customer service
-
Adorama Contacts
-
Adorama phone numbers800 815 0702800 815 0702Click up if you have successfully reached Adorama by calling 800 815 0702 phone number 2 2 users reported that they have successfully reached Adorama by calling 800 815 0702 phone number Click down if you have unsuccessfully reached Adorama by calling 800 815 0702 phone number 2 2 users reported that they have UNsuccessfully reached Adorama by calling 800 815 0702 phone numberCustomer Service+1 (212) 741-0063+1 (212) 741-0063Click up if you have successfully reached Adorama by calling +1 (212) 741-0063 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (212) 741-0063 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (212) 741-0063 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (212) 741-0063 phone numberNYC Retail Store+1 (212) 741-0466+1 (212) 741-0466Click up if you have successfully reached Adorama by calling +1 (212) 741-0466 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (212) 741-0466 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (212) 741-0466 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (212) 741-0466 phone numberCustomer Service+1 (212) 627-8487+1 (212) 627-8487Click up if you have successfully reached Adorama by calling +1 (212) 627-8487 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (212) 627-8487 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (212) 627-8487 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (212) 627-8487 phone number+1 (888) 582-2500+1 (888) 582-2500Click up if you have successfully reached Adorama by calling +1 (888) 582-2500 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (888) 582-2500 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (888) 582-2500 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (888) 582-2500 phone number+1 212 741 0401 ext:2119+1 212 741 0401 ext:2119Click up if you have successfully reached Adorama by calling +1 212 741 0401 ext:2119 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 212 741 0401 ext:2119 phone number Click down if you have unsuccessfully reached Adorama by calling +1 212 741 0401 ext:2119 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 212 741 0401 ext:2119 phone numberCustomer Service+1 (212) 741-0401+1 (212) 741-0401Click up if you have successfully reached Adorama by calling +1 (212) 741-0401 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (212) 741-0401 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (212) 741-0401 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (212) 741-0401 phone numberPhotographer800-223-2500800-223-2500Click up if you have successfully reached Adorama by calling 800-223-2500 phone number 0 0 users reported that they have successfully reached Adorama by calling 800-223-2500 phone number Click down if you have unsuccessfully reached Adorama by calling 800-223-2500 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling 800-223-2500 phone numberCustomer Service800-815-0702800-815-0702Click up if you have successfully reached Adorama by calling 800-815-0702 phone number 0 0 users reported that they have successfully reached Adorama by calling 800-815-0702 phone number Click down if you have unsuccessfully reached Adorama by calling 800-815-0702 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling 800-815-0702 phone numberCustomer Service
-
Adorama emailsnancym@adorama.com100%Confidence score: 100%Supportservice@adorama.com100%Confidence score: 100%carln@adorama.com93%Confidence score: 93%
-
Adorama address42 West 18th Street (Between 5th & 6th Ave.'s), New York, New York, 10011, United States
-
Adorama social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025 - View all Adorama contacts
Adorama Category
Adorama is ranked 3 among 29 companies in the
Camera and Photo Equipment category
Recent comments about Adorama company
On Nov. **** (Cyber Monday) I ordered a camera bundle from adorama.com for $1698.00 with free 3 day shipping4
Order number [redacted] was mistakenly returned back to us via...
4
Customer called on 08//20 regarding wire transfer for the item in i...
1
I was concerned to read your complaint, however, I am unable to...
1
I was deeply concerned to read that this was your experience Gary -...
1
I was concerned to read that this was your experience, and would like...
Adorama Alternatives
United Camera
6 reviews
RitzCamera
17 reviews
GoPro
70 reviews
SSE PhotoVideo
8 reviews
Camera Chums, Inc
2 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I sent a camera for a quote, after a week of them recieving it I called to get the quote. It was lowered than expected so I asked for them to return it.
My order keeps saying backordered, I called and emailed only to be told I will get an update in 1-2 businesses days or no response at all.
CUST RTN PROPERTY-QTE# 6330997
Order [protected]
They have scammed our cc for over 1 year for $9.99 a month. Do not know what this company is, furthermore, do not even have a home phone number and this is why I don't. I have been informed that this stems from telemarketing which should be against the "law"!