Acurian HealthMessage left on my phone

S
This review was posted by
a verified customer
Verified customer

I received a message April 25, 2017 asking me to call Acurian Health. It was a "robo call" so there was no information as to what the call was about. Since I didn't know if it was important or not, I decided I better call. I have called two times this morning. I was NEVER able to speak to a live being. The first phone call kept me on hold for TWENTY-FIVE MINUTES! I had other things to do & other phone calls to return (to people who actually answered the phone & talked to me, what a concept, eh??), so I finally hung up. Then I tried calling again a little later. I have now been on hold listening to "Thank you for holding. One of our specialists will be with you shortly". Here it is THIRTY-TWO MINUTES LATER! DO NOT CALL ME and ask me to return a call if you will never answer my return call!!!

Responses

  • Ha
    Hal Herrin Sep 19, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Acurian has called me and left a voicemail 3 or 4 times within the past 2 weeks (since I did not answer the call) it was brief...10 seconds..."if you want to be removed from our call list, press 2." They called from telephone number [protected]. I called the number back and it is a non-existent number. I've reported this number 3 times now to the 'National Do Not Call Center' but am still receiving calls. If I knew exactly where they were calling from I'd shoot the [censored] right between the eyes!

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.