Abu Dhabi Islamic Bank [ADIB]issue of no liability letter

I have submitted a request to ADIB on April - 9 to issue a no liability letter. the bank takes really long time and whatever the complaints you make to customer service, they do not mind. they say, they keep a system message to relevant to expedite the process and that will never move forward. I feel it as very unresponsive bank in terms of customer care.

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