Abreva Reviews 2025 – ComplaintsBoard

Latest Reviews and Complaints

Sharon OBrien of Rock Island, US

Jan 02, 2019 7:10 pm EST

Abreva abreva pump

01-02-2019
I have purchased Abreva many times. Last week I needed some so I bought the Abreva in a pump. I have a very hard time making the pump work and when it does it sends out so much Abreva I could put it on 2 or 3 peoples lips. I think the idea is good but this one does not work very well. I just wanted to make you aware.
Lot C839639
Exp Jan 2020
Distributed for Avanir Phamaceuticals
GSK consumer Healthcare
Warren NJ 07059
Made in Germany
Thank you

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How responsive is Abreva's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that Abreva is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Abreva's silence.

How is Abreva’s rated by cold sore sufferers?

Abreva’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of cold sore sufferers are dissatisfied with their treatment.

Keywords

work close cold sore commercial gross aware exp idea lips lot pump purchased sends out

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Illusone of US

Jun 07, 2010 9:49 am EDT

Abreva Does this stuff even work

This commercial for abreva is gross and no one wants to see a cold sore up close.

Does this stuff even work.

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Abreva earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Abreva to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Abreva is known for their high standards and safety. If you're thinking about dealing with Abreva, it's wise to check how they handle complaints.

Abreva.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Abreva.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Abreva.com you are considering visiting, which is associated with Abreva, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Abreva have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

Abreva protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Abreva reviews first appeared on Complaints Board on Jun 7, 2010. The latest review abreva pump was posted on Jan 2, 2019. Abreva has an average consumer rating of 1 stars from 2 reviews. Abreva has resolved 0 complaints.

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Abreva Contacts

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1 Franklin Plaza - Mail Stop FP1820, Philadelphia, Pennsylvania, 19101, United States

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Sep 25, 2025