8.29.22
June 15 & 16, 2021 "Above Roofing" roof project. Roof is still leaking as of today’ rain. Our roof has had issues and is still leaking for the past 14 months. Above Roofing has refused to respond to our phone calls and certified letters and letters to the owner ROBERT FREEMAN. In our last phone conversation on 4.27.22 management made fun of me and my wife pertaining to out roof leak. The company refuses to respond to our certified letters as well as their word to fix the issues that we informed them about numerous times. They have been out to the housie and been walking all over the roof wearing down the shingles, but cant seem to find and fix the obvious issues that other roofing companies see and point out. Above Roofing refuses to contact us about the badly needed repairs that they caused by shoddy work and Above Roofing refuses to come back and fix the numerous issues and repair the leaks as well as the vents that they improperly installed in the wrong locations and that leak. We have contacted Above Roofing over 17 times and they refuse to fix the problems with the very expensive roof project.
Country of complaint: United States
Desired outcome: Refund my money back and the difference in to have a reputable (good) roofing company fix my roof correctly / redo my roof and punitive damages for the ongoing issues and incontinences.