AbeBooks Customer Care Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

AbeBooks Inc.

Suite 500 - 655, Tyee Road
British Columbia
Canada - V9A 6X5

Customer Support Phone Numbers


AbeBooks Complaints & Reviews

Abe Books / delivery of wrong books.

Aug 13, 2019

The service the customer receives from ABE Books is largely down to the service provided by individual, independent booksellers. I have been a customer of ABE sellers for 20 years. In the last 9 months, I have received terrible service from two US booksellers who sent me the wrong book...

AbeBooks / online book store

Jul 26, 2019

Abe Books has made charges to my credit card without authorization. The amount on my invoice do not match the amount on my card statement. Abe Books claims my card issuer pads charges. My card issuer says the did not, it was Abe Books. Warning! The quoted price is not what they bill...

AbeBooks / book, "ma'am darling: 99 glimpses of princess margaret by craig brown

Aug 27, 2018

I ordered the book via internet, via AbeBooks, on August 5th, 2018. It was supposed to take 3-10 business days. Even adding a week it's been over 15 business days, 16 including today. Do you have any idea where it may be? If I just had a shipping number, I could track it down myself...

AbeBooks / moldy books received from china

May 18, 2018

AbeBooksBookseller: liu xing (JiangSu, JS China) Received mold filled set of 15 books. At first we thought is was just the normal chemical spray odor that we smelled, until we opened the books. We had them examined by a professional preservationist, to assure us it was mold and that they should not...

AbeBooks / service

Jan 29, 2018

I very rarely eat lunch/dinner at Abe's and the one night I planned to enjoy a nice meal made just for me and my husband I didn't even receive. I was very disappointed how no employees around even acknowledged us. We sat down waiting patiently to be greeted and served, while 2 other people...

AbeBooks / Beware

Dec 11, 2017

I always try new book services. And this one is the worst. First of all, their shipping is very slow. You can get your book or textbook when you already don't need it because its shipping/delivery will take a long time. Next, they have no protection for customers. If something wrong happens and...

AbeBooks / Do not order from this site

Nov 09, 2017

My complaint is simple and I want simple things. I bought a book that was out of stock (I didn't know about it though). They decided that I would be ok with another book on the same topic (and they were wrong). So I got a different book I really didn't need (and it was a little cheaper than...

AbeBooks / I still did not receive the book 12 days after the estimated date.

Oct 30, 2017

AbeBooksI placed an order on 6 October and the order number is [protected]. However, I still did not receive the book 12 days after the estimated delivery date (19 October 2017). I tried to contact the bookseller for twice but failed. I also asked usps about my package and they said they did not...

AbeBooks / No service at all

Sep 29, 2017

I hope you admit your company sux. Why do you offer an expedited delivery if you never deliver on time? Even though I never received my order, I thought that maybe I would ask it. The worst thing is when I contacted them to find out where my book was they said that they actually never... / I was charged twice and didn't receive the book

May 17, 2017

I have tried to buy a book from Abebooks, but never received anything. When I made my order they charged me right away but I didn't receive any confirmation and when I contacted Abebooks their rep said that something went wrong and they were not able to process my order. I was asked to...

AbeBooks / Slow delivery, fake promises and unprofessional service

Mar 29, 2017

I bought a book from Abebooks online store and that was a gift and I needed to get it as soon as possible. I paid extra money for fast shipping and they promised I'll get my book within 5 business days. 5 days later there was no sign of my book so I contacted Abebooks and their rep said that... / Ordered my book over a month ago and still nothing

Jan 26, 2017

I have ordered a book from this website Abebooks in December and did not receive it. I asked them to cancel my order numerous times but they did not reply. I want to cancel my order and get my money back and I have absolutely no idea what to do. Delivery was taking way too long so I...

AbeBooks / Worst ever!!

May 18, 2016

I have ordered a book from AbeBooks as a birthday present for my brother. The book was quite a rare one and when I found it on AbeBooks I was extremely happy. I made my order, paid for the book and that was it. They never delivered my order! My brother's birthday was two weeks ago and he...

AbeBooks Inc / Didn't receive my order

Apr 19, 2016

I did not received my order and there is absolutely no way to contact customer service. Yes, they have a phone number and email, but they continue to ignore me! I have ordered 5 books from AbeBooks company and I was shocked when I did not receive anything. I thought this was a reliable and... / No support and books are in bad condition

Jul 13, 2014

Don’t buy books from the website The description of the state didn’t match with the real state of books. I believed that they sell books in good condition and ordered two from them, but they sent me terrible books and when I tried to contact them I wa...

AbeBooks / Hidden Pricechanges


CAUTION: I experienced a major price change - without any alert. Chose a book at US$ 80, 00. Price changed to US$ 290, 00 when the item was placed in the shopping basket. No notification - no alert!! Comment from Abebooks Customer Support: "I understand that the book you wish to order i... / Never received the book that I ordered on Feb. 5,2012 and it's March 22,2012 They charged my credit card, but I never received the book.


I oredered the book The Man Who Rode Midnight by Elmer Kelton on Feb. 5, 2012 and I was sent a notice with a tracking number by email stating that the book had shipped and I would receive it ON/Before February 26, 2012. Howeve it is now March 22, 2012 and I haven't received it yet. I...

AbeBooks / Customer Service


No apologies from Abebooks when shipment of books I was selling back in their buyback program was lost enroute. After numerous calls and a couple of e-mails, I was really ticked off and used the words "pissed off" in one of my e-mail correspondences. Apparently, it is deemed by Abebooks a...

AbeBooks / Horrible Service


Lost money. Ordered a book which I never recieved, e-mailed the bookseller was told I would get a refund, which I didn't. I called Abe Books and asked for the phone # of the seller, was told there was none (unbelievable). Abe Books customer service told me to send 2 different e-mail...

Abe Books - Anatomy & Physiology Book / Horrible Service


Ordered a book which I never recieved. E-mailed the company was told I would get a refund, which I didn't recieve so I called Abe Books, asked for a number for that seller, was told they didn't have one (unbelievable). Abe Books customer service told me to send 2 different... / Rip off/scam/ thieves


I m a student and bought a expansive book from to try and save some much needed money.I sent an immediate payment and I never have recieved the book or a refund because the seller has resold the book multiple times so that the tracking number I got to track my book noted that...

AbeBooks / Rip off


I sold back numerous college text books and received a check in the mail for 1/3 of the amount that should have been given. I was told they only received 5 of 7 books and the two that were missing were the most expensive and the largest. It seemed like quite a coincidence that the most... / Cancel and Refund Process


This was my second and last time using the abebooks service. On the 4th of March I bought (and payed) a book from abebooks from the seller WORLDOFBOOKS.COM on a Friday at 20:00H. However after 40 minutes I find out that I order an old edition, and I Tried to cancel my order. Well here i... / Deceptive practices


These people are facilitators of fraud and deceptive practices, if not frauds themselves. First order I placed they charged my credit card immediately. A few days later I got confirmation from one of their alleged reseller that the book had shipped and a postal tracking number. Several...

Books supplier / Bad service

ABEBOOKS.COM We placed the order of CHEMISTRY: THE MOLECULAR NATURE OF MATTER AND CHANGE on Aug 26, 2008 and received a verification that order has been processed and shipped. Surprisingly, More than week after we got reply that it will take about a month to ship the order. I got a stupid...