Menu
CB Retail Stores Aaron's 11270 Crenshaw Blvd, Inglewood, CA, 90303, US
Aaron's company logo
Aaron's
reviews & complaints
Aaron's company logo

Aaron's

11270 Crenshaw Blvd, Inglewood, CA, 90303, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 7:00 pm
Tue
10:00 am - 7:00 pm
Wed
10:00 am - 7:00 pm
Thu
10:00 am - 7:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 5:00 pm
Sun
Closed
ComplaintsBoard
D
5:05 pm EDT

Aaron's - terrible customer service!

I went in to Aaron's on 3/19th or 20th/08 to obtain a television and the one of interest was not available until the Wednesday, April 2. I returned on 3/27/08, completed an application and made an initial payment. Mind you, the employees of Aarons never verified my information nor did I sign a contract, but they took my payment. In addition, the application gave you an option to select payment due on the 1st or the 15th and like most people because mortgages/rent are generally due at that time, I selected the 15th. Beginning May 1, 2008, I received call from Aaron's, not sure at that point why, I figured it was a sales call to offer more product. When the calls became more frequent around 5/8-5/15/08, I began to wonder. When I received an invoice in the mail it indicated prorated payment making my bill was due on the 1st. So I called the store on 5/14/08, the manager was very rude and told me that he don't know why that option is on the application and that if i want my payments to be on the 15th then I would need to pay an additional amount. I told him why should I be penalized for something they failed to disclose. If that were the case my husband and I would have made different arrangements. The worst of all is that Aaron's took my payment prior to verifying any of my information and I never signed a contract. This is an very unprofessional organization. I am contemplating legal action against the company for failure to disclosure and improper business management.

Read full review of Aaron's and 1 comment
Hide full review
1 comment
Add a comment
K
K
Klaus
,
Jun 24, 2008 10:34 am EDT

Aaron's I thought do not verify or run credit checks

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.