AAR Financial review: Horrible customer service, lack of financial responsibiltiy and gangster stye collection officer

AAR cannot confirm my balance accurately or provide a full account balance statement that reconciles with the 2 different amounts they gave me as owing within a 5 minute window.

Financial officers texts hostile messages and has zero customer service skills. Tells you diifferent amounts due and will not provide written back up. Directs you one way and does the other.

I was ill a few months ago and needed to miss a couple payments and requested to make up later. Not only would they not do but they charged me $90 per. Even my landlord has more leyway.

In the meantime, I have had them take multiple payments out of my account over a year ago - their error. Althought they told me the money would be returned to my account within days it was over one month before I received the funds back.

Horrible service, not trustworthy. I am sure they are padding the balances.