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Our HOA has a contract with A-1 Roofing since Feb
Our HOA has a contract with A-1 Roofing since Feb. 3rd, 2020. The contract says that "extra services, if approved by the client, will cost $109.00 per hour plus materials". In February , the HOA association had Ice Dams on the roof. These Ice Dams caused water leaks in some units. We decided to ask A-1 Roofing to remove the Ice Dams from those units. A-1 Roofing came on 7 different days, mostly for half days, to remove the ice. On March 8th, A-1 Roofing sent us an invoice for $12,125.23. They mentioned the 7 days of work but didn't provide any other details about the total number of hours. If we do some simple math: 12,125.23 / 7 (days) / 8 (hours) = $216.52 per hour, which is twice the rate stated in the contract. Mitch, the owner, said that he charged us double for Sundays, 1.5 times for Saturdays, and some other charges that we don't know about.
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A-1 Roofing Company complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is A-1 Roofing Company Legit?
A-1 Roofing Company earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for a1roofing.com can be seen as a positive aspect for A-1 Roofing Company as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of A-1 Roofing Company's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
A1roofing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
A1roofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- A1roofing.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The a1roofing.com may offer a niche product or service that is only of interest to a smaller audience.
- A-1 Roofing Company protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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A-1 Roofing Company Contacts
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A-1 Roofing Company phone numbersClick up if you have successfully reached A-1 Roofing Company by calling +1 (847) 952-3600 phone number 0 0 users reported that they have successfully reached A-1 Roofing Company by calling +1 (847) 952-3600 phone number Click down if you have unsuccessfully reached A-1 Roofing Company by calling +1 (847) 952-3600 phone number 0 0 users reported that they have UNsuccessfully reached A-1 Roofing Company by calling +1 (847) 952-3600 phone number
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A-1 Roofing Company address1425 Chase Ave., Elk Grove Village, Illinois, 60007-4814, United States
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A-1 Roofing Company social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 05, 2026
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