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About: PicMonkey offers online photo editing and graphic design tools for creating visuals and marketing materials.

41 reviews

PicMonkey - subscription service Complaint I signed up for a 7 day Free Trial on picmonkey.com PicMonkey did not send an Invoice or an email to confirm this. That should have been a red flag. In 6 days i used the app once, and discovered it...

PicMonkey - picmonkey photo editor Complaint PICMONKEY I DON'T KNOW MY PASSWORD BECAUSE I LEAVE, PICMONKEY OPEN. I ALSO CANNOT DOWNLOAD ANY IMAGES! I WILL GIVE YOU MY EMAIL ADDRESS. I NEED THIS ISSUE RESOLVED IMMEDIATELY! I HAVE PAID FOR...

PicMonkey - Charged credit card after closing account Complaint I cancelled my monthly membership ($4.99/mo) with PicMonkey a year ago and suddenly a few days ago they charged my credit card for $33 - the price of a 1 year membership. I have emailed and left a...

PicMonkey - Company charged me and ignored my emails Complaint I signed up for the website www.picmonkey.com and was really excited with the free services and possibility to edit photos. But they charged me for something, and when I tried to reach them, no one...

PicMonkey - photo editing Complaint I have just discovered PicMonkey has been withdrawing money each month from my account. I dont recall ever signing up for this website and I certainly do not add my card details even for trials of...

PicMonkey - picmonkey Complaint I utilized their free trial and cancelled within the time allotted. They charged me for a full year anyhow. When looking for something else I noticed online at my credit card site that they never...

PicMonkey - Havent been able to use new version of picmonkey Complaint I was charged $120 for a complete year of access to the new picmonkey. I have had nothing but problems with it..and find it okay to use the old version. I would like refund of my money for it wa...

PicMonkey - billing Complaint Every April I am billed $107.88 for my membership. Then for the second year I am also billed in October for $50.44. I don't know what the second bill is for but I tried last year to contact you to...

PicMonkey - photo editor Complaint i purchased picmonkey on sunday 4-3-22 54.00 on my debit card. i can get it to pop up and a picture to load then it goes black and tells me something about webgl. i go to the site and it says my...

PicMonkey - Problems with cancel account / being overcharged Complaint I set up a PicMonkey account years ago. The account was set up with an email I no longer use. I tried to cancel before I closed my acct. I haven't used Picmonkey in years and am trying to cancel my...

PicMonkey - Unauthorized credit charges! Ripoff Complaint This company has ripped off my checking account for over $105! ... They were only authorized for ONE CHARGE, but today going back through my credit card history, I discovered that they have hit my...

PicMonkey - overcharging Complaint About a month ago I was charged for a yearly subscription, which was my fault and they said they would refund the money, instead of getting a refund I was greeted with yet another 70 dollar charge...

PicMonkey - unauthorized credit card payment Complaint 19/9/18- money got deducted from my acc without my consent, and I haven't used picmonkey over a year how can you just renew the plan? I wasn't told that its an annual renewal and I'll get charged...

PicMonkey - picmonkey photo editing site Complaint I pay $7.99 a month to access this site. when tried to get on several times, it brought up a free trial that they want people to try. But it wouldn't let me access the regular site that I'm paying...

PicMonkey - free trial subscription Complaint I was charged $71.88 after canceling my free trail even though I was suppose to to $5.99 monthly if I decided to to keep membership. I literally long in once the day I sign up and never used it...

PicMonkey - unauthorized credit card charges Complaint Date of incident - Dec. 24, 2018 Automatically took money out of checking account Requested a refund Company refused. PicMonkey closed account yet still kept money. In my opinion, this is fraud. I...

PicMonkey - Picmonkey Complaint I was charged 120.00 when I was told that if anything I would only be charged the monthly fee of 8.99. I was also under the impression that it was a free trial . I make 50.00 a day I can't afford to...

PicMonkey - Billed for year subscription Complaint Picmonkey fraud If I could give them zero stars I would. I signed up for the free trial canceled the subscription and was billed 120.00 for the full year the only option the give is to lower the...

PicMonkey - PicMonkey Complaint Use this app to edit my photos. Their borders are not lining up correctly.

PicMonkey - So called "free" trial... Complaint First off, I cannot stress this enough. NEVER agree to a free trial with this particular company, even if you plan to cancel. They will charge you for an annual subscription EVEN if you canceled on...

PicMonkey - So called "free" trial... - Photo 1

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PicMonkey - Unauthorized charge Response It's very odd that you've been charged and you don't know what PicMonkey is. The sign-up process for PicMonkey is 100% do it yourself, customer based. We have no salespeople involved and in order for...

PicMonkey - Company charged me and ignored my emails Response Hi Polic34 Sorry if you had trouble reaching us... we are a couple days behind in our help desk as we recently had our customer support leave. It's likely we'll get through them today but if you...

PicMonkey - Company charged me and ignored my emails Response My credit card has been charged about $33 three times in the last two weeks by picmonkey. I have not used picmonkey, nor have I signed up to anything with them. The credit card account was new two...

PicMonkey - Company charged me and ignored my emails Response My PicMonkey account auto-renewed. I now need to cancel and receive a refund. PICMONKEY IS NON-RESPONSIVE—I emailed them 7 days ago. Also, there is NO “Cancel Subscription” option available when I...

PicMonkey - Company charged me and ignored my emails Response The usual thing PicMonkey does...instantly charge cards when the account is void. I will NOT recommend PicMonkey. Especially since they are very hard to contact...if at all. And if you do, you will...

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