4 Paws For Ability review: Unable to contact sharp worldwide – no support for a simple refrigerator spare part

I am writing this complaint because I have been unable to reach Sharp through any official channel, including email, global contact forms, regional websites, or customer service pages. Every attempt to contact Sharp Japan, Sharp Europe, and Sharp Middle East has failed.
Emails bounce back as address rejected, and official websites constantly return errors or page not found.
This is extremely disappointing for a global brand.

My issue is simple:
I own a Sharp SJ-GC700V-BK refrigerator, and one of the inner door shelves broke. I contacted the authorized service in Turkey, but they informed me that:

The spare part is not available,

They do not know when it will be available,

They cannot provide a price,

And they cannot offer any alternative solution.

Because Sharp no longer operates officially in Turkey, there is no distributor, no customer support, and no way to obtain even the most basic spare part.

I tried contacting Sharp Japan directly, but their email addresses reject all incoming messages.
I tried Sharp Middle East (Turkey’s regional support), but their website returns a system error and does not accept the inquiry form.
I tried Sharp Europe, but Turkey is not listed in their contact options.

In summary:
A global company like Sharp should not leave customers without any possible way to reach support.
It is unacceptable that I cannot obtain a simple door shelf for a refrigerator or even reach someone to ask for help.

I expect Sharp to urgently provide:

A valid point of contact for international customers,

Availability or supply information for the refrigerator spare part,

A proper customer support response.

This experience has significantly damaged my trust in the Sharp brand.