The complaint has been investigated and
resolved to the customer's satisfactionResolved 24 Hour Fitness — unauthorized charges
resolved to the customer's satisfaction
I faxed in my cancellation to 24 hour fitness in Dec of 06 after 1 year with the club. My cancellation was due to the fact that I had left the state and moved to a state where 24 hour fitness wasn't available. I called the company in January and they said they hadn't received my fax. I asked to speak to a supervisor and she told me my account was canceled and that a check was on its way. I called again in March and they tried canceling it on Mar 26. I told them I had proof of a fax in Dec and they said 'sorry it's already canceled.' I'm currently waiting for a call back from their 'supervisors.'
This company is going to scam you out of your money 24$ at a time. Don't sign up unless you are paying monthly. Don't pay them large chunks of money for long term memberships, because you won't see it back for months, and by the time you do it will be 10% less than expected.