The complaint has been investigated and
resolved to the customer's satisfactionResolved 1&1 Internet, Inc. — billing and collection scam
resolved to the customer's satisfaction
I started getting excessive phone calls from nco, a collection agency, followed by several letters. Eventually I got some letters in the mail from nco, indicating that they were attempting to collect on belhaf of 1 & 1 internet. I contacted 1 & 1 and was told that in the past I had purchased domains from them (Which is true) , and that it's their policy to automatically renew domains every year.In fact, they said that when a customer submits an order with them, they are authorizing them to rebill their credit cards year after year after year etc. There is no reasonable way to cancel this, and even if you transfer the domains to another registrar, that may not stop them from charging you.In my case the credit card on file was declined, so they renewed the domains anyway, froze the account, and sent my info to a collection agency. I offered to pay 1 and 1 directly, even though I did not agree with the charges, and they said that not only could I not pay them, but that if I sent payment to them in the mail that they would literally rip it apart. So basically they are charging me for services that I don't want without my real consent, and then freezing the account so I cannot use those services anyway, and then ransoming my credit for a payment they will not even accept themselves. Do not be lured in by their low domain prices, you will seriously regret ever giving this company your credit card information. Do an internet search and check the bbb, there are countless complaints against them and their fraudulent billing schemes.