Zynga
Reviews and Complaints

I submitted to zynga a trouble ticket 5 days ago pertaining to the game CSR Racing 2 where my online profile was lost because of one of the support members messing it up and when I've tried contacting them for either reimbursement or some way to fix it they will not so much as respond. I have spent hundreds of dollars on this game thru in app purchases and I'm starting to feel robbed by these ####

Respective handler,
My name is Jai patel and I am from India. My poker account was banned since long and then I also complaint about it at zyngas forums. I can assure u that the term and conditions weren't violated by me but the thing was my Facebook account was hacked, if u guys have a record please check it that my account was hacked. I kindly request you guys that make me able to enjoy it again. I can provide u my account info if u guys want to check but trust me I didn't do anything please unbanned. U can check whatever u guys want. My fb id is [protected]@gmail.com
Please please reply me on this mail Id . Thank u so much .

To zynga,
How in the world can Quads lose from full house?
I lost around 120M in that hand so now what shall i do to get it back because this is just insane.
And another complain is the tax you deduct from the hand that we wins and also some chips are deducted from the chips left safe by us which we have not taken to play in a table.
Really disappointed with that even after playing zynga poker from so many years.

I earned an extra farmhand by winning the county fair. He was taken away after one hour. That is it. It is a very easy fix yet I have to keep typing. Give me back the farm hand hat I earned. I apparently have to type 350 charters to be heard. How about you give me my farm hand back and 350 keys to make this worth my while. I have spent money playing this game that I have enjoyed ball in your court. I will not play again until I have heard from you

I will like to talk to your manager I didn't do anything u guys block my account and took my 5.2b away. And I try to call phone service. They have bad attitude。 I wanna talk to the manager. If you guys not transfer to manager. I will try my way to let everybody know how rude u guys have Because I'm Chinese you guys hand up my phone. Zynga trying resist Chinese people And I didn't do anything you guys said I buy or selling chips Confiscated my 5.2b. Which is slander

Hello I m a regular user of zynga Poker n have bought chips before... My account email is bansal.[protected]@hotmail.com I had over 1.5 billion chips but some "Sarah Harris" transferred all my chips to his/her account, I got a mail from facebook of about malicious activity in mail I'd I immediately changed my password too.. N even logged out from zynga mobile app..I again logged in zynga Poker with the new password but some one was already playing from my account n was losing hands after hand TO "SARAH HARRIS" and all my chips are gone... I m really upset... Please look into it... How can there be breach of security from your end... Please respond immediately n I want my hard earned chips back... N take strick action against Sarah... I m attaching his profile snap shot...

I had over 38 billion coins showing and the game "updated", when it came back I found I only had 5 million coins left, i'd like to know where all my hard earned coins went.
I was working my way back up yet again and the system "enhanced" again removing a major amount of the coins I had showing.

Going on the "help" button for this game, there are literally hundreds of complaints about the same issues by other users and noone can find a way to report it

I already complain and everything that you have said doesn't work HELP. I am very upset with your company. I am going to make sure that all of my friends and anyone I talk to will know what crooks you guys are and I will get a lawyer if I have to. I just want my money back. I can't afford to pay for games, just wanted to enjoy them. What a fraud you are and the law should take care of you

I Just got banned on 11/30/2016 at 10:30.A.M for 385M that is so sad and so bad, it took me months to earn them, that is not far enough. That isn't the way how to treat your customers. I am absolutely disappointed and frustratedon that, cause if i really did anything or something wrong or illegally i would confess that without any doubt... banning me for 385M and suspending me for no reason that hearts. i'd like to have a respond on my comment and complaint as soon as possible on that! Eventually! I'd like to have them all back my chips and reactivate my account. Thank you!

I unfortunately purchased several animals from Savannah Safari that I thought were 70% off before seeing I was charged full price. As your support page said this was being investigated for a fix I did not submit a complaint. Now it is off your page as an option to see status of where we stand in getting our money back. FarmVille Game ID: [protected] is still waiting for her money back. I would have purchased more animals under this special but your error wiped out my funds. Thanks for calling this a black friday special and taking one thing I use for relaxation and stressing me out Zynga. I work in a very stressful hospital environment and look to Farmville unfortunately as a form of relaxation. I was so excited about the prospect of getting a deal and was very disappointed in the outcome.

Over the last 24 hours my pot winnings have been reduced from $72 million to $67 million. I did not play during the period. In addition I play on an iPad and on a Microsoft Surface Pro 4. The apps appear to be different. On the iPad I get the opportunity to use the spin bonus feature. On the Microsoft app this feature does not even appear. I have added these additional words to meet your arbitrary word count.

I was Zynga user for a long time now and really enjoyed playing poker there. Recently I finally won something, and not just something, but a lot of chips.
I was so excited and could not believe I actually won!
Next day when I wanted to log into my account I was not able to do that. Later I found out that they blocked my account. I contacted customer service to ask why did they ban me and what was the reason, but they decided not to reply.
It's kind of strange that they did that right after I won. Seems like a scam to me.

I while playing in the tournament, which was held, and only 2 people only, but why suddenly appears a notice that my account has been banned because doing illegal transfer. How can? This accusation is not unreasonable. Please resolve this issue, because I sure do not make mistakes and do not violate applicable regulations.
If there is a report from fellow players, supposedly from the zynga also have to investigate it properly.
I've been playing the game for 6 years. And banned for granted. If I do my offense was remorseful and promise not to repeat it again, and will uphold and obey all regulations will be in charge. Please reactivate my account.

I have been accused of cheating in their Farmville 2 game which I play through Facebook. All I asked for is the return of items I had previously earned through hard work in playing the game - their game has recently had major issues, which has led to many people losing items they had earned - or even paid for using ACTUAL money, not coins earned through game play. They have accused me of using a bot or similar web based cheat engine.

I consider this to be a libellous action and defamation of character.

https://onedrive.live.com/redir?resid=E47A3AEDC4C8C697!346&authkey=!ABhY02MqtvJ8GzA&ithint=onenote%2c

I love playing poker but lately I haven't enjoyed as much. I have had at least ten hands in a row with ace 4 or five and that doesn't happen in poker. Plus I noticed that when you tip the dealer you get better cards and that's not right. I wont spend money either and I feel that you punish people for it. you need to check into that.

I'm complaining about the system issues that caused my games to wrongfully lose twice to a certain opponent. When an opponent makes a move, the game alerts you to make a move. If a person idles on their move, the game automatically declares the win to the opponent. I brought to customer service attention that their alert feature did not work which caused me to lose two games I had the leading score. However, customer service belittled my complaint by not asking tech support (programmers who can modify the game) to reset the game in a fair manner. This matter should be escalated to a manager in their department to simply reset the games.

username :Orion Rainmaker
opponent: Dtalley

Zynga continually makes changes to this game in a discriminatory way to increase their monetary intake. The game is designed intentionally to allow lower players to be targets by placing them on a custom attack list. This is noted by the low level player being one of a few per page among higher players. They stand out and Zynga knows they will be continually attacked. The strategy is for the low levels to spend money of attack & defense points. There are so many game manipulations by this company so if you don't spend money you won't compete well. They even make is so that if you are not a paying player you cannot contact them to voice any concerns. It's good to know that their whole goal is to make money, not to have a fair game to play.

I was once banned from playing, I filed a response but I had no response to why I was banned. I was then deducted all my playing chips. I stopped playing for a while and then have started again. This month I have credited my account with almost £200 english pounds and I feel there is a limiter on how much I can win as I can't win more then 60 million. I feel I am being cheated and you are not obeying your fair play policy. I would like a review on my account and a refund on my chips or a refund of credit back in my account. Look forward to hearing from you

I had made a purchase yesterday for chips I bought 15, 600'00 for ten dollars. it registed on the board and I played a few games and left. I won some lost some but score stayed pretty much the same. when I came back my points were gone and I had nothing. I don't know what happened. I want a refund or the same amount of points credited to my account. Please help me settle this problem I like everything about your website and would like to continue to play on it. Thank you for your time

i have had numerous ads from adobe to upgrade my site for 9.95 a month and i have a older mac that won't accept a newer one. however after this comes up and i explained my problem the sit seems to be blocked i am 84 yrs old and enjoy playing the free bubble safari i would really appreciate anything you can do to stop this from happening i play it morning and night and this happens in the morning when i try to play please help me to keep this from happening all the time. would sure appreciate it Thank you