CB Animals and Pets Zooplus

Zooplus review: Pet food not delivered and support ignores me

Liga of LV

Oct 07, 2025 4:23 am EDT

Verified customer

Featured review

Hello,

first time facing with such attitude from customer service and problems in general with order on Zooplus.
I placed order on 27/09/2025 on Zooplus.de, but biggest part of order has not been delivered till now.

I reached to customer service for help but even they do not help!
Order was split in two packages - one was delivered on timely manners bot the biggest one i cant lactate till know with food for my dog and cat.

Costumer service ignoring my mails already second day in row. My complain ticket is Ticket [#[protected]]

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Zooplus - Absolutely dreadful customer service 3

Zooplus - Delivery

Zooplus - Refund 1

Zooplus - Delivery of order

Zooplus - I hope next time they will fix it

View all Zooplus reviews and complaints

Zooplus Contacts

Zooplus phone numbers

+49 892 112 9211

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100%
Confidence score

Germany

+44 123 443 0366

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United Kingdom

+43 12 675 673

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Austria

+32 25 887 125

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Belgium

+359 24 486 366

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Bulgaria

+420 234 102 198

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Czech Republic

+45 78 794 749

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Denmark

+358 974 790 057

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Finland

+33 805 102 850

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France

+36 16 777 366

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Hungary

+39 645 209 612

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Italy

+31 202 622 161

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Netherlands

+48 221 168 690

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Poland

+40 312 295 016

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Romania

+421 233 329 943

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Slovakia

+34 911 239 244

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Spain

+46 852 503 822

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Sweden

+41 435 509 916

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Switzerland

+90 850 333 8383

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Turkey

More phone numbers

Zooplus emails

service@zooplus.ie

100%
Confidence score: 100%

Support

service@zooplus.com

91%
Confidence score: 91%

support

Zooplus address

Sonnenstrasse 15, Munich, 80331, Germany

Zooplus social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 06, 2025
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