The complaint has been investigated and
resolved to the customer's satisfactionResolved Zoominfo.com — Worst service ever
resolved to the customer's satisfaction
Internet website zoominfo.com Negative Review on ZoomInfo.com We would like to voice a negative review-complaint about an Internet site, ZoomInfo.com, which presumably has correct and current information regarding businesses and individuals on the Internet. We found that if a problem is brought to their attention, for the most part they refused to correct problematic information on their site and blame it on a third party. I cannot speak for the “individual” department of ZoomInfo.com, but the business site is HIGHLY UNRELIABLE! Our company is listed on this site and virtually everything is incorrect. Our company’s Vice President of Operations contacted the site (via email and telephone as well) to give them the correct information and they could not-would not make corrections to the entry they have for our company! We were told that the information on their site, and I quote “comes from a third-party data provider and are not under the control of ZoomInfo.” Here we are “the horse’s mouth” so to speak and the company itself calling to correct the problem. We know exactly how many employees we have; we know our exact address and telephone number and exactly what we do… It is amazing to us that a site such as ZoomInfo.com who promotes itself as having pertinent information would not make the necessary change to a business site, when the business itself calls and informs them of problems with incorrect information, and requests that the incorrect information be removed and replaced with correct information. Quite frankly, their site, from our experience cannot be trusted for accurate information and what is worse is they will not do anything about it when you call attention to the erroneous information.