The complaint has been investigated and
resolved to the customer's satisfaction
YRT JapanWrong car they sent

Hi. I'm writing regarding car I brought from JAPANESECARTRADE.COM site under the dealer (YRT) . The car I order was blue colour Subaru legacy B4 with odometer of 53000 but when I got car here in Newzealand it's not blue it's silver Colour and odometer is around 90000 and car can't be registered in NewZealand because of two digit emission code and I just paid for it and they ripped my around $7000 NewZealand dollars. And now they keep saying before that they sent me what i ordered but later when i said i have documents you sent me that have bit details about car then got agree and now they are not replying anything not answering my phone.. can anyone help me to solve this issue..Thanks


  • Bo
    boneswhyte Nov 02, 2016

    Hi my name is SHAUN from Zimbabwe, yes i agree, yrt japan are a bunch of thieves.i paid for a vehicle, they sent me the copy bill of lading and auction sheet, everything was correct to what i paid for .However when i received the vehicle and documents, every thing was incorrect, they had supplied me a vehicle different year different colour and worth half the price that i had paid .they informed me that they would compensate me only if i bought another vehicle from them, i am currently dealing with a person called wasi and ishi but i am having no luck .i asked them to send me a vehicle worth the amount that i needed to be compensated $6000.00usd but they refused .please can some one help me to stop these thieves, i would recommend that if you want a vehicle from japan look elsewhere, do not deal with YRT JAPAN they are fraudsters

    2 Votes
  • Sa
    satwant19 Jul 19, 2016

    Hi Japan, I'm again writing for this YRT company as they called me to delete this complaint and said they will do compensate something but actually they were trying to make fool on me again just to let me delete this but they did nothing. And now just texting me and calling me to delete this complaint.
    And I have something else to say about Japan like I heard people are so trustworthy here but this YRT proved it wrong. So please Japan ban this kind of company from export as they really spoiling Japanese name in the world and I found on Facebook as well like they have lot of bad reviews about them and for YRT I'm finding a way to stop them exporting to Newzealand.
    Can I get a positive response from Japan.


    0 Votes

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