www.PrepaidGiftBalance.com review: Prepaid visa gift card

I received a $100 gift card purchased at Krogers as a birthday gift. I was required to register the card before using online because the sticker on the front said it was not activated. I went to www.prepaidgiftbalance.com to register but got an error message that advised me to call customer service at [protected]. I called and told them I wanted to register the card. I was then told the card had been compromised and it was detected by their advanced fraudulent reporting system. In order to remedy this I would need to fax a form of gov't ID, a photo of the debit card, my DOB, home address, and my phone number. Once received it would take 3 business days to receive a new card. I asked how they knew it was fraudulent when no name is associated with this gift card. They said it was their sophisticated fraudulent system that can easily detect any deceitful activity. The website doesn't work, then when you call you'll get told some ridiculous story just so they can steal your identity. I hung up and will not be faxing them my personal information. This is such a scam and I can’t believe reputable companies like Krogers sell this in their stores.