www.PrepaidGiftBalance.com reviews and complaints
Prepaid visa gift card
I received a $100 gift card purchased at Krogers as a birthday gift. I was required to register the card before using online because the sticker on the front said it was not activated. I went to www.prepaidgiftbalance.com to register but got an error message that advised me to call customer service at [protected]. I called and told them I wanted to...
Read full complaintI'd like them to refund the $25.
My 100 year old father was given a $25 credit card for his birthday. It didn't work so I called the company. They admitted it wasn't activated but had $25 on it. When I asked them to forward a new card that worked, they said I had to fax them three pieces of identification. My driver's license, personal information, and address. When I asked them to send an...
Read full complaintGift card
I received a gift card as a gift from a friend. This Gift card was purchased from Kroger, Plano, Tx. When I checked the account balance after few days, it had zero balance due to an unauthorized transaction. I reached out to the number given at the back of the card after multiple attempts and they filed a complaint and asked me to wait for 90 days to...
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