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CubaLlama Customer Service Phone, Email, Contacts

CubaLlama
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www.cuballama.com
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1.0 33 Reviews
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CubaLlama complaints 23

ComplaintsBoard
P
5:03 am EST

CubaLlama Scam!!!

This service is a total scam! After I used www.cuballama.com and of course after they received my credit card information I got several charges. I almost every week I was charged. They stole my card information and probably sold it to someone or used it themselves.
I know that was their fault because I was in contact with my bank when we tried to find out where did these charges came from.
When I contacted CubaLlama they claimed they were not responsible for that! I already blocked my card but I need to get all my money back! These scammers should be stopped! Avoid!

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ComplaintsBoard
R
3:14 am EDT

CubaLlama Fake bills and no agents, who would help you

Don’t use the services of the company www.cuballama.com. I have used them only one month, but I have paid for the month in advance. But these guys continued to send me some fake bills and notifications that I needed to pay for these bills. WTF? I tried to find someone from this company, but the customer services were completely useless place. They didn’t have any agents, who would be able to help you.

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T
7:10 am EDT

CubaLlama their connectivity didn't work

I used mobile connectivity of the company www.cuballama.com, because I had serious and long business travel. I spoke with the rep before I signed the agreement with this company. The rep assured me that there wouldn’t be any problems, but when I arrived at the airport my phone was already blocked. They fooled me and it was so difficult to return money back from this company. Be aware!

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D
D
Daisy Gonzalez
, US
Oct 22, 2018 4:37 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

El día 06/16/17 pague una recarga y no pusieron los minutos en cuba

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M
M
Marizelna leite neves
, BR
Sep 10, 2018 2:19 pm EDT

Gostaria de canceller uma recarga referent a dia 08/10/2017, me equivoquei e fiz duas recargas. Também verificar se existe mais recargas referentes a dia 10/10/2017, estas aparecem na tarjetas mas não foram confirmadas no meio como recargas feitas com sucesso. se aconteceu, cancelar também.
obrigada!
Sebastiana Risolene
(Titular da Tarjeta)

Y
Y
Yeneika Lima
, US
Mar 20, 2017 10:17 am EDT

son una estafa deberian llamarse la gran estafa no sirven para nada

About CubaLlama

CubaLlama is a leading telecommunications company that provides affordable and reliable communication services to people living in Cuba. The company has been in operation for several years and has established itself as a trusted provider of telecommunications services in the country.

CubaLlama offers a wide range of services, including international calls, text messages, and mobile data. The company's services are available to both individuals and businesses, making it an ideal choice for anyone looking to stay connected with friends, family, or colleagues in Cuba.

One of the key features of CubaLlama is its user-friendly website, which allows customers to easily purchase and manage their communication services. The website is available in both English and Spanish, making it accessible to a wider audience.

In addition to its website, CubaLlama also offers a mobile app that can be downloaded on both iOS and Android devices. The app allows customers to make calls, send text messages, and manage their accounts on-the-go, making it a convenient option for those who are always on the move.

CubaLlama's commitment to providing affordable and reliable communication services has made it a popular choice among customers in Cuba. The company's competitive pricing and excellent customer service have helped it to stand out in a crowded market, and its dedication to improving its services has earned it a loyal customer base.

Overall, CubaLlama is a reliable and trustworthy telecommunications company that provides affordable and convenient communication services to people living in Cuba. Whether you're looking to stay in touch with loved ones or conduct business in the country, CubaLlama has the services you need to stay connected.

CubaLlama Customer Reviews Overview

CubaLlama is a popular online platform that offers affordable and reliable international calling services to Cuba and other countries. The website has received numerous positive reviews from satisfied customers who praise its user-friendly interface, competitive pricing, and excellent customer support.

One of the standout features of CubaLlama is its affordable rates, which are significantly lower than those offered by traditional phone companies. Customers appreciate the ability to make international calls to Cuba without breaking the bank. The website also offers a variety of payment options, including credit cards, PayPal, and Bitcoin, making it easy for customers to pay for their services.

Another positive aspect of CubaLlama is its user-friendly interface, which allows customers to easily navigate the website and place calls. The website also offers a mobile app that can be downloaded for free, making it even easier to make calls on the go.

Customers also appreciate the excellent customer support provided by CubaLlama. The website offers a comprehensive FAQ section that answers many common questions, as well as a dedicated customer support team that is available 24/7 to assist with any issues or concerns.

Overall, CubaLlama is a highly recommended platform for anyone looking for affordable and reliable international calling services. Its competitive pricing, user-friendly interface, and excellent customer support make it a top choice for customers around the world.
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3.5
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Overview of CubaLlama complaint handling

CubaLlama reviews first appeared on Complaints Board on Jul 9, 2015. The latest review Compresor de nevera was posted on Sep 28, 2023. CubaLlama has an average consumer rating of 1 stars from 33 reviews. CubaLlama has resolved 0 complaints.
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  1. CubaLlama contacts

  2. CubaLlama phone numbers
    +1 (786) 717-6737
    +1 (786) 717-6737
    Click up if you have successfully reached CubaLlama by calling +1 (786) 717-6737 phone number 0 0 users reported that they have successfully reached CubaLlama by calling +1 (786) 717-6737 phone number Click up if you have UNsuccessfully reached CubaLlama by calling +1 (786) 717-6737 phone number 0 0 users reported that they have UNsuccessfully reached CubaLlama by calling +1 (786) 717-6737 phone number
    +1 (786) 408-6400
    +1 (786) 408-6400
    Click up if you have successfully reached CubaLlama by calling +1 (786) 408-6400 phone number 0 0 users reported that they have successfully reached CubaLlama by calling +1 (786) 408-6400 phone number Click up if you have UNsuccessfully reached CubaLlama by calling +1 (786) 408-6400 phone number 0 0 users reported that they have UNsuccessfully reached CubaLlama by calling +1 (786) 408-6400 phone number
  3. CubaLlama emails
  4. CubaLlama headquarters
    181 University Avenue, Suite 2100, Toronto, Ontario, M5H3M7, Canada
  5. CubaLlama social media
CubaLlama Category
CubaLlama is related to the Telecommunications category.

Most discussed CubaLlama complaints

Compresor de nevera
1
(opinions to this review)

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