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People, don’t waste your time and money on the website www.capstoneproject.net. I ordered paper from them, which consisted from 10 pages. They told me that they have a lot of time and they would easily write it within couple of days. It was scam, because they haven’t sent me the paper and I heard only some fake promises. It was terrible deal and I decided to stay as far as possible from these people.
Dear Sullivan,
I am sorry to hear about your dissatisfaction with our services.
Unfortunately, I have failed to locate your order in our database due to the lack of contact details, but I should assure you that we will take care of your case. Let me shed some light on the issue and your rights.
Our refund guarantee covers the cases when the client is not provided with the paper or the paper is completed not in line with instructions.
I believe it applies to your case and kindly ask you simply send us an email to support@capstoneproject.net specifying your concern.
At the moment I don't see any incomplete 10-page order in our database, so please don't forget to include your payment reference ID with the email.
Should you have any questions or concerns, please feel free to contact us directly.
We highly value your honest opinion.
Best regards,
Erika, CapstoneProject.net Customer Relationship Manager