CB Home Improvement and Services Woods Basement Systems Complaints #2-21

Woods Basement Systems Reviews and Complaints

Woods Basement Systems review: Woods basement lack of performance and response

Thomas E Wilcox of US

Sep 27, 2026 6:47 pm UTC

Verified customer

Featured review

Met with John Schulze salesperson with the company on June 23rd 2026 to arrange for patio/pool deck to be cleaned, joints caulk and surfaces sealed. I was clear that the work needed to be done prior to the pool closing the week after Labor Day. Was told that it would be done in time. It wasn't so now have canceled contract through conversations with Drew and Taylor at the company but have not been sent the $820.64 deposit for the work. Company appears to lack the ability to perform basic business as well as has questionable honesty.

Recommendation: Do not do business with this company.

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Woods Basement Systems Contacts

Woods Basement Systems phone numbers

+1 (618) 708-4055

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+1 (618) 346-2709

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Marketing Manager

Woods Basement Systems emails

dthompson@woodsbasementsystems.com

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Confidence score: 99%

Marketing

Woods Basement Systems address

524 Vandalia St, Collinsville, Illinois, 62234-4041, United States

Woods Basement Systems social media
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Oct 12, 2026