The complaint has been investigated and
resolved to the customer's satisfactionResolved Wix.com — customer service, refused to cancecel service
resolved to the customer's satisfaction
The website building company from the pit. I signed up for their premium website building package. I found that their product wasn't going to meet my needs. I tried to contact them to cancel my order but could never get them... you can only contact them by email and they will never get back to you. They were ignoring me and still charging my account. I sent at least 5 emails to cancel but they never responded to me...I finally changed my account numbers and they are still sending me emails telling me that they will continue to try and debit my account...
Beautiful product but lousy customer service. Try the free trial before you commit to their premium service.
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